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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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Great glasses, good experience, fast delivery, will order again
I am really not happy with the quality I bought the glasses within a week the screw came lose and lense fell off now I can't find anyone in the town to fix it and I did not get any good response from the customer service
Ordered some blue light glasses and wanted something stylish and not too expensive. The glasses are exactly what I was looking for.
Be sure to order a good 3-4 weeks before you want your glasses as delivery took a while.
Overall though, very happy with the purchase.
Love these, they fit perfectly and were an awesome price!
My eyes feel dry by the end of the day, but it could be that I am getting used to the blue light protection.
Hi Rebekah, thank you for your review and feedback. We're sorry to hear this! We'd love to help you out with this, so we'll be contacting you directly very shortly. Thank you for your patience and understanding. - Team Clearly
Glasses are perfect. Delivery was fast. Experience was excellent with one exception. The supplied with a case that is too small. I use one case and exchange my Clearly sunglasses and regular glasses as needed. The glasses get crammed in the temples stick out when the case closes. Not critical, but an irritant.
Hi Chris, thank you for your review and thorough feedback, we truly appreciate it, and we'd love to help rectify this for you. One of our team members will be reaching out to you separately with some options, so we appreciate your patience and understanding! - Team Clearly
Very easy and smooth transaction with my new glasses. Great choice of glasses as well and in very satisfied with my experience!
I have never ordered glasses online before so I was a bit hesitant, but they helped me out through the whole process via phone and email. The best part was my progressive prescription was right the first time!
Products arrived on time as stated in ordering and delivery timelines presented. Thank you for delivery as expected.
Straight forward process and detailed information along the way.
One issue - every time I put my glasses on the right arm 'clicks', even after 3-4 weeks.
We're sorry to hear this Randy! We'd really love to investigate this further so we can help rectify this for you, therefore one of our team members will be in touch with you very shortly. We thank you for your patience and understanding, and look forward to 'seeing' you again soon! - Team Clearly
Easy to order and arrival was super fast. Have ordered many times from Clearly-they are the best
Just ordered more contacts, have also bought a few pairs of glasses in the past, checked a few different sites but these are still the best price and always arrive quickly. Very happy.
Absolutely unbelievable experience from start to finish. I've already told lots of people to start using your seamless service. Got exactly and I mean exactly what I ordered. Delivered early even! One of the few things out there that does and works exactly as it should. Everyone associated with this company and process should be proud. Won't buy anywhere else. Perfect!
Great glasses at a fraction of the cost…not my first order and definitely not my last!
Love my glasses. Easy as pie to order. Fast delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The quality of our products is important to us, as well as the satisfaction of our customers, and we're truly sorry to hear that you didn't have the best experience with your new pair of glasses. We'd love the chance to get to the bottom of this and make things right, a member of our customer care team will be reaching out to you shortly, to help. Please keep an eye on your email inbox. - Team Clearly