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How would you rate Clearly?
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Canada
1 review
0 helpful votes
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Perfect, as advertised
June 10, 2021

Everything was the best price I could find, shipped quickly, the contract lenses are great, and I live the sunglasses! What more can I say?

Date of experience: June 10, 2021
Canada
1 review
0 helpful votes
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Love the glasses
December 15, 2021

I love my glasses; the only issue I had/have is the alignment of the arms? One arm hovers on a flat surface, while the other side sits flat.

Date of experience: December 15, 2021
Adriele Q. Clearly Rep
over a year old

We're truly sorry to hear that you're not having the best experience with the fit of those new glasses! We don't want to leave you with a pair of glasses that doesn't work for you, and we'd love to help you find the best pair! A member of our customer care team will be reaching out to you shortly to provide further support. -Team Clearly

Canada
1 review
0 helpful votes
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Good enough
September 3, 2020

The width of one of my glasses is smaller than expected. The other pair of ray bans are good but the lens feels too strong.

Date of experience: September 3, 2020
Angela C. Clearly Rep
over a year old

Thanks for the review and feedback Devang! We're sorry to hear that you've run into some issues with your glasses! We want you to love the products you receive from us, so we're happy to help make this right for you! We'll happily be sending over a DM to troubleshoot this and see how we can rectify this for you! - Team Clearly

Canada
1 review
0 helpful votes
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Love my new glasses!
April 5, 2021

First time ordering from Clearly and I love my new glasses. Will definitely order again the next time I need a new pair of glasses.

Date of experience: April 5, 2021
Canada
1 review
0 helpful votes
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Great buying experience and service overall!
August 22, 2020

I love the way I can "try on" my frames virtually, across the catalogue and keep things is my cart before commit to my purchase.

Date of experience: August 22, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Pam! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Fast service and Easy ordering
June 25, 2021

Was expecting the delivery to be around 10 days but came much sooner. The site was also super easy to use to order my contacts.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Fast Service & Response
March 15, 2021

Good service and always a very friendly staff member to deal with. I've been buying from Clearly for a few years with very few issues.

Date of experience: March 15, 2021
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Robert! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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I love them!
August 15, 2020

They were easy to pick out the picture try on option is awesome. There exactly like the picture showed and iMovie them

Date of experience: August 15, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Amanda! We're so glad to hear you're enjoying your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Super fast shipping!
August 7, 2021

My contacts always arrive at my door step quicker than expected. And Never out of stock, and I love the re-order funtion.

Date of experience: August 7, 2021
Canada
1 review
0 helpful votes
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OK.
June 24, 2021

Shipping is normally quite prompt. Paid extra for faster shipping but still took a couple extra days. Overall, okay. Recevied my items.

Date of experience: June 24, 2021
Angela C. Clearly Rep
over a year old

Hi Paloma, thank you for your review. We're sorry of the delays caused with your order. We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see. We appreciate your feedback on this, and we'll be reaching out to you directly very shortly. Thank you for your patience and understanding. - Team Clearly

Canada
1 review
0 helpful votes
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Experience
April 5, 2021

The website was easy to use but the glasses are not a good fit.

The lenses are too small for my face and the glasses themselves will not stay on.

Date of experience: March 5, 2021
Canada
1 review
0 helpful votes
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Optix Colored Contacts
March 6, 2022

I like the way CLEARLY updates me via email regarding my Order Status.
I received my order in time for the party where I wore the Hazel Colored Contact Lenses.

Date of experience: March 6, 2022
Samuel H. Clearly Rep
over a year old

We're so happy to hear this! Thank you so much for taking the time to leave us a review, Theresa, and please don't hesitate to contact us and let us know if there is anything more we could do to make this a 5 star experience! Thanks again! - SH

Canada
1 review
0 helpful votes
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Speedy delivery
July 13, 2021

Ordered and the contacts came the next day. It was very fast! Never going to a store to buy contacts again.

Date of experience: July 13, 2021
Canada
1 review
0 helpful votes
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Love Clearly
October 10, 2020

I've used Clearly Contacts for years and have always received my contacts and glasses on time and their prices are awesome!

Date of experience: October 10, 2020
Canada
1 review
0 helpful votes
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I can see clearly now.
July 25, 2021

I received my order the day after I ordered and was very pleased. Will order again and highly recommend. Thanks clearly.

Date of experience: July 25, 2021
Canada
1 review
0 helpful votes
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Not in Stock
September 30, 2020

Had to wait a few days longer than a previous order because Clearly was waiting for supplier to manufacture my order.

Date of experience: August 24, 2020
Canada
1 review
0 helpful votes
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Happy
September 3, 2021

Thank you I am happy it came on time. I will probably order again just hopefully will have free shipping again.

Date of experience: September 3, 2021
Angela C. Clearly Rep
over a year old

Yay! We're thrilled to hear that Jullian! Thanks so much for your review! We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
2 reviews
0 helpful votes
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Speedy delivery
May 20, 2021

Received my order within a couple of days. If I went to an optometrist I would of been waiting a month.

Date of experience: May 20, 2021
Canada
1 review
0 helpful votes
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Prompt delivery
August 24, 2020

I needed a new prescription and screen protection for my long hours at the computer. Love my new glasses and contacts.

Date of experience: August 24, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, May! We're so glad to hear you're enjoying your new BlueReflect glasses. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
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Worth it
October 20, 2020

They came really fast and have been great. I can't wait to order another pair with the great prices they have.

Date of experience: October 20, 2020

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231