Everything was the best price I could find, shipped quickly, the contract lenses are great, and I live the sunglasses! What more can I say?
I love my glasses; the only issue I had/have is the alignment of the arms? One arm hovers on a flat surface, while the other side sits flat.
The width of one of my glasses is smaller than expected. The other pair of ray bans are good but the lens feels too strong.
Thanks for the review and feedback Devang! We're sorry to hear that you've run into some issues with your glasses! We want you to love the products you receive from us, so we're happy to help make this right for you! We'll happily be sending over a DM to troubleshoot this and see how we can rectify this for you! - Team Clearly
First time ordering from Clearly and I love my new glasses. Will definitely order again the next time I need a new pair of glasses.
I love the way I can "try on" my frames virtually, across the catalogue and keep things is my cart before commit to my purchase.
Thanks so much for your review, Pam! We really appreciate the rating and feedback! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Was expecting the delivery to be around 10 days but came much sooner. The site was also super easy to use to order my contacts.
Good service and always a very friendly staff member to deal with. I've been buying from Clearly for a few years with very few issues.
Thanks so much for your review, Robert! We really appreciate the feedback, and we hope to 'see' you again soon! -Team Clearly
They were easy to pick out the picture try on option is awesome. There exactly like the picture showed and iMovie them
Thanks so much for your review, Amanda! We're so glad to hear you're enjoying your new glasses! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
My contacts always arrive at my door step quicker than expected. And Never out of stock, and I love the re-order funtion.
Shipping is normally quite prompt. Paid extra for faster shipping but still took a couple extra days. Overall, okay. Recevied my items.
Hi Paloma, thank you for your review. We're sorry of the delays caused with your order. We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see. We appreciate your feedback on this, and we'll be reaching out to you directly very shortly. Thank you for your patience and understanding. - Team Clearly
The website was easy to use but the glasses are not a good fit.
The lenses are too small for my face and the glasses themselves will not stay on.
I like the way CLEARLY updates me via email regarding my Order Status.
I received my order in time for the party where I wore the Hazel Colored Contact Lenses.
We're so happy to hear this! Thank you so much for taking the time to leave us a review, Theresa, and please don't hesitate to contact us and let us know if there is anything more we could do to make this a 5 star experience! Thanks again! - SH
Ordered and the contacts came the next day. It was very fast! Never going to a store to buy contacts again.
I've used Clearly Contacts for years and have always received my contacts and glasses on time and their prices are awesome!
I received my order the day after I ordered and was very pleased. Will order again and highly recommend. Thanks clearly.
Had to wait a few days longer than a previous order because Clearly was waiting for supplier to manufacture my order.
Thank you I am happy it came on time. I will probably order again just hopefully will have free shipping again.
Yay! We're thrilled to hear that Jullian! Thanks so much for your review! We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Received my order within a couple of days. If I went to an optometrist I would of been waiting a month.
I needed a new prescription and screen protection for my long hours at the computer. Love my new glasses and contacts.
Thanks so much for your review, May! We're so glad to hear you're enjoying your new BlueReflect glasses. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
We're truly sorry to hear that you're not having the best experience with the fit of those new glasses! We don't want to leave you with a pair of glasses that doesn't work for you, and we'd love to help you find the best pair! A member of our customer care team will be reaching out to you shortly to provide further support. -Team Clearly