How would you rate Chrono24?

robert G.

Virginia

1 review

0 helpful votes

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Excellent experience

December 14, 2023

Everything was as promised. The watch was in perfect condition.

Date of experience: December 14, 2023

Virginia N.

Michigan

1 review

0 helpful votes

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Ballon Bleu

February 8, 2024

Flawless experience buying my Cartier watch!
I will definitely recommend Chrono24 to friends

Date of experience: February 8, 2024

Sylvain W.

New Jersey

1 review

0 helpful votes

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Perfect service

July 8, 2020

Chrono24 is a very easy to use and very secure site, and the service has been very efficient.

Date of experience: July 8, 2020

Rose C.

Florida

1 review

0 helpful votes

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Jzl

February 3, 2024

Excellent- will buy from them again
They acted on every request I made

Date of experience: February 3, 2024

Peter E.

Texas

1 review

0 helpful votes

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Options and Quality!

February 5, 2024

I was able to purchase my dream watch at good price with financing option!

Date of experience: February 5, 2024

Jonathan R.

Turkey

1 review

0 helpful votes

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Perfect!

February 5, 2024

Perfect service, strongly recommended. Fast deliver, original product.

Date of experience: February 5, 2024

Christopher E.

Utah

1 review

0 helpful votes

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Easy and confidence inspiring

November 9, 2023

Chrono24 makes finding and buying watches very simple and straightforward.

Date of experience: November 9, 2023

A E.

France

1 review

0 helpful votes

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Great and smooth

May 22, 2020

As good as its gets, supper happy with my watch...

Date of experience: May 22, 2020

Juan V.

Spain

1 review

0 helpful votes

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100% recommended

May 30, 2020

Great experience, good communication and very fast shipping. Very professional.

Date of experience: May 30, 2020

Michael X.

New Jersey

1 review

0 helpful votes

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Excellent!

October 16, 2023

Excellent communication and customer service! Fast and as they promised!

Date of experience: October 16, 2023

Marina R.

California

1 review

0 helpful votes

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Amazing

September 15, 2020

It was quick and the product was in perfect condition as in pictures. Recommended

Date of experience: September 15, 2020

Michael F.

Massachusetts

1 review

0 helpful votes

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Excellent Experience

April 21, 2022

Excellent website and support. Every interaction was prompt and useful

Date of experience: April 21, 2022

Raphael I.

France

1 review

1 helpful vote

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Fast delivery

October 21, 2020

Ordered the Friday morning, received the Monday in perfect condition

Date of experience: October 21, 2020

AV Q.

Greece

1 review

0 helpful votes

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Chrono24 Trusted Checkout

April 30, 2020

Trusted Checkout is a great service for a new buyer!

Date of experience: April 30, 2020

serge W.

Hong Kong

1 review

0 helpful votes

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Buying experience

July 21, 2020

Prompt and efficient service. The sellers remarks on the watch is precise and accurate.

Date of experience: July 21, 2020

Jason O.

New York

1 review

0 helpful votes

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Chrono24

July 19, 2023

Great Idea for a company, getting better and better everyday.

Date of experience: July 19, 2023

Johann M.

Germany

1 review

0 helpful votes

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Uncomplicated and functional

May 2, 2020

The transaction was successful, and the platform is easy to use... Everything is safe!

Date of experience: May 2, 2020

JC V.

Texas

1 review

0 helpful votes

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Excellent service

September 15, 2022

Great service, good communication. Definitely recommend it, very secure service.

Date of experience: September 15, 2022

George P.

Alabama

1 review

0 helpful votes

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Great Watch Broker

January 23, 2023

Great watch. Great communication. Quick safe sale. Thanks very much.

Date of experience: January 23, 2023

Steven G.

Missouri

1 review

0 helpful votes

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Great experience

April 26, 2022

Everything with the transaction was smooth. Was a pleasant experience.

Date of experience: April 26, 2022

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

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Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question