How would you rate Chrono24?

Ted G.

California

1 review

0 helpful votes

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Panerai Watch

February 23, 2022

Great experience, watch was perfect and exactly as described. Perfect seller.

Date of experience: February 23, 2022

Karen G.

New Jersey

1 review

0 helpful votes

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Watch purchase

June 7, 2020

Had a great experience. Kept me informed of states of order

Date of experience: June 7, 2020

Amit O.

1 review

0 helpful votes

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I m happy with purchase

October 12, 2022

It was great experience shop with this dealer. Happy with purchase

Date of experience: October 12, 2022

Ross M.

Maryland

1 review

0 helpful votes

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Degree of difficulty in purchase of item

July 11, 2022

Difficult to navigate the sale and to communicate with seller directly

Date of experience: July 11, 2022

Diego A.

Louisiana

1 review

0 helpful votes

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Great experience

October 29, 2020

The piece arrived as expected, both as to time and quality.

Date of experience: October 29, 2020

Ben I.

New Mexico

1 review

0 helpful votes

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Very easy process

June 29, 2023

Very good selection and the buying process was smooth and efficient.

Date of experience: June 29, 2023

Daniel Y.

Florida

1 review

0 helpful votes

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Great experience

June 6, 2022

Easy process, easy to pay and Item was delivered very fast.

Date of experience: June 6, 2022

Jim F.

1 review

0 helpful votes

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Safe and easy

May 8, 2020

Another easy and reassuring experience. Very happy with seller and watch.

Date of experience: May 8, 2020

Michael D.

Colorado

1 review

0 helpful votes

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Great selection

August 9, 2022

Very professional site, great format for listings and very good selection.

Date of experience: August 9, 2022

Aaron I.

California

1 review

0 helpful votes

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Great watch

May 9, 2020

Great experience. Watch arrived early. Hoping to find my next watch.

Date of experience: May 9, 2020

Zoran I.

Slovenia

1 review

0 helpful votes

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Top

November 8, 2020

Excellent! The best surprise was, that delivery was already next day.

Date of experience: November 8, 2020

Mohammed G.

Oman

1 review

0 helpful votes

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Excellent experience

July 28, 2020

The watch was as in the photos and very smooth process.

Date of experience: July 28, 2020

Michael P.

North Carolina

1 review

0 helpful votes

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Watch purchase

February 15, 2024

Great experience, safe and reliable, like the verification process

Date of experience: February 15, 2024

Davide R.

Italy

1 review

0 helpful votes

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Perfect experience

July 7, 2020

Best place to search watches and best service you can find

Date of experience: July 7, 2020

Karl A.

California

1 review

0 helpful votes

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First purchase

August 21, 2022

I was very happy with my first purchase and that I was able to use Affirm to finance it.

Date of experience: August 21, 2022

Johan U.

Sweden

1 review

0 helpful votes

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Great service

September 9, 2020

Quick and effective process and delivery. Keep up the good work!

Date of experience: September 9, 2020

Edward D.

1 review

0 helpful votes

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Good

June 11, 2020

Good game for you too though you have a good chance of seeing the same

Date of experience: June 11, 2020

Peter P.

Germany

1 review

0 helpful votes

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Very friendly Seller.

August 16, 2020

Communication was easy and effortless. Product came as described and the staff was really friendly.

Date of experience: August 16, 2020

Mike P.

1 review

0 helpful votes

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Great way to find the watch you want for the best price

May 8, 2020

Simple and straightforward. Was a great and simple process. Very please with the end result

Date of experience: May 8, 2020

Dhenz C.

California

1 review

0 helpful votes

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Worry free experience

November 15, 2022

Very Smooth first time using Chrono24 i'm glad i did buy the watch using chrono24.

Date of experience: November 15, 2022

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

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Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question