Overview
Chrono24 has a rating of 4.7 stars from 2,946 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Chrono 24 is great for helping match a buyer and seller. Great reputation for above board purchases.
It's nice to have a experience that what they say is what they do. Every time I do a transaction with chronograph 24 it's been perfect.
The Chrono24 site and system is great. I live in the United Sates and just purchased a watch from a dealer in Turkey. Great transaction!
Last Tuesday I contacted the seller for the following reasons:
1) Although the photos of the watch on the website were correct, the description was incorrect in a number of ways:
A. The dial is white instead of black;
B. The hour markers are Roman instead of Arabic;
C. The watch strap is made of lizard leather instead of crocodile leather;
D. The watch has a large instead of a small seconds hand; and
E. The bottom of the watch is made of steel instead of glass.
2) Partly as a result of the above, I had my doubts whether the watch I had bought was an IWC Portuguese Automatic. It seemed more like an IWC Portofino Automatic. This was indeed established during my telephone conversation with the seller.
All this has resulted in a refund of € 300 which I received from the seller immediately after our telephone conversation. The question is whether I still haven't paid too much for this watch thinking it was a Portuguese. By the way, the seller was very annoyed that apparently a mistake had been made, both with regard to the type of watch and with regard to quite a number of its features.
The unpleasant question creeps up on me as to whether Chrono24 has failed to fulfill its duty of care. After all, Chrono24 could and should have seen that this was not a Portuguese but a Portofino and that the description of a fairly large number of characteristics was incorrect. In fact, I believe that Chrono24 also owes me an amount of € 300 due to the fact that I have been misled. I look forward to your response.
Kind regards,
J. C. Kingma
*******@gmail.com
PS: I don't understand the purchase date of December 31,1969 as stated at the top of this page (in reference to the Order ID). Clearly I purchased this watch on September 14,2020.
In the end the watch is as promissed, but is took 8 weeks to deliver and in my opinion that is ridiculous.
Precise, friendly and pro. I have received all the info I nedded and the watch is exactly like on the picture.
The handling was very classy, I liked the speed of the shipment arriving. I wasn't expecting. Thank you very much.
Fast, reliable, effective. The contact trader was communicative and the traceability of the parcel was optimum.
I like the transparency and number of choices. The communication is good and the trust payment is a good toool.
The whole experience was quite easy. Seller was quick and responsive, and the whole process was quick, even during the covid19 slowdown.
Knowledgable patient phone staff was able to answer pertinent questions@ purchase although I did not finalize it.
I purchased my two Rolexes on Chrono24 with definite peace of mind. Both instances were quick & effortless—highly recommended!
I like this platform and how it handles money for transactions. Gives peace of mind as a buyer.
I've bought three watches through Chrono, and each transaction was exactly as I hoped. Very much appreciated!
The watch was as exspected, Seller shipped really fast and followed up.
Highly recommended, would buy again. Thank you
It was very straightforward and easy transaction purchased tudor root beer with trade in my oris watch
Excellent experience. Great selections. Good selection of vetted and trusted sellers. Would not hesitate making another purchase on C24.
Purchased was smoothly carried out by Chrono and the seller. Both helped in making a successful purchase
- Visit Website
- Karlsruhe, CA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members