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Christmas Central

How would you rate Christmas Central?
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Kentucky
1 review
0 helpful votes
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Great customer service
December 28, 2023

Fantastic pricing, had a problem with my delivery, sent them an email Friday evening and had a response the next morning. Everything was taken care of with one email. Amazing! Would definitely order from them again

Date of experience: December 28, 2023
Wyoming
2 reviews
0 helpful votes
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Awesome customer service.
January 13, 2024

I did not even know you existed, but wonderful to find you. Love the variety you offer and the prices are awesome. Thank you. Called on my order and checked to see if it was on its way. I believe her name was Bessie, but she was the best ever. Lovely woman. Thank you Christmas Central, will be ordering from you again!

Date of experience: January 13, 2024
Ohio
1 review
0 helpful votes
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Disappointed with the packaging on both my orders
February 7, 2024

I have only ever placed two orders (very recently) with Christmas Central. Both orders contained Christmas snow globes. Snow globes are FRAGILE. No where on the outside packaging was it stamped or marked FRAGILE. Both packages arrived separately. One package did have damage to a snow globe. Both boxes were bent and smooshed. Clearly, they had been tossed around. I am not sure if I will ever purchase from Christmas Central again.

Date of experience: January 31, 2024
California
1 review
0 helpful votes
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Ornament not as described
December 6, 2023

Shopping was easy delivery was fast but the ornaments. I'm sorry to say we're not as expected. The tassels were of a cheap material and they are all scrunched up and don't hang properly. I don't want to go through the return system or the hassle and I probably just will take it as a loss.

Date of experience: November 29, 2023
Ohio
2 reviews
0 helpful votes
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Christmas 2024
January 8, 2024

Chose Christmas Central after reviewing several other locations, including Bonner's in MI. Website very easy to navigate. Very large selection and generally lower prices. Trees arrived in days and in good condition.

Date of experience: January 8, 2024
Maryland
1 review
0 helpful votes
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Fast Delivery and Great Quality
November 24, 2023

I was looking for a realistic Christmas tree since this was our first artificial tree (we have only bought real trees in the past). After researching types, companies, and prices, I found a great tree at Christmas Central. The price was reasonable and it arrived within a week of ordering it. Funny side note, it came from Cheektowaga, where my husband's family lives. The tree is easy to put together and looks fabulous! We are so happy with our first artificial tree.

Date of experience: November 24, 2023
South Carolina
1 review
0 helpful votes
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Good Quality Product
November 28, 2023

We've received lots of compliments on the 14' Northern Pine pre-lit artificial tree. Assembly and preparation took longer than anticipated, but the tree looks great and full in its location in one of our downtown parks.

Date of experience: November 28, 2023
Massachusetts
2 reviews
0 helpful votes
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Beautiful ornaments
February 12, 2024

I ordered several ornaments for use on my Christmas tree. All of the ornaments arrived in good condition and I am looking forward to decorating my tree this year with a new color scheme. The prices were very good as I purchased them on clearance.

Date of experience: February 12, 2024
New York
1 review
0 helpful votes
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" Sweet Nutcrackers"
February 21, 2024

I ordered all of the candy nutcrackers for my grandchildren. They are adorable! Each one is exceptionally crafted and my order arrived on time and well packaged. I had shopped around and found Christmas Centrals prices to be the best!

Date of experience: February 21, 2024
Massachusetts
2 reviews
0 helpful votes
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Product Not As Described
January 28, 2024

If there were a "0 Star" rating, that is how I would rate this experience. My husband ordered the exact same snow globe from Wal-Mart.com. It arrived in its own box, and with a set of instructions. The one I ordered from Christmas Central was to be a Christmas gift for my brother. It came only packed in styrofoam, and placed in the box that it was sent out in. There were no instructions included. When my brother first opened the box, the snow globe would not work. He eventually got it light up, but it does not play music and there is no light coming from the smokestack. My husband had deleted the shipping confirmation email, so I had no record of the order number to return it. It appears that this snow globe was a defective one that another purchaser retuned, and was then resold to me. A very disappointing experience to say the least. I will not be buying anything from Christmas Central in the future.

Date of experience: January 21, 2024
Texas
1 review
3 helpful votes
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Rip off
December 20, 2015

Never buy or order anything from this place it is one wrost business I have came across in a while. I placed a order November 29-15 well I got part of it have gotten the other part. I have made several attempts to in touch with them have not been able to get through so I left the order number and personal information like it for have not received any call back at all. These people have got to very unprofessional they need to get this problem resolve stop ripping people off. I have turned them in to the better business bureau also let my credit card company what is going on with this place. I don't feel I should pay for something I didn't receive or anyone else as far as that goes. I would never recommend this company to anyone. Unhappy customer

Date of experience: December 20, 2015
Virginia
3 reviews
0 helpful votes
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Excellent Products
January 22, 2024

The web site is well designed and very easy to navigate. Product descriptions are very useful and very helpful. It is enjoyable just browsing or "window shopping" the web site. We have purchased 15 of the soft twinkle lights and other items. We have not been disappointed with any of our purchases. We always look at the site when receiving emails.

Date of experience: January 22, 2024
Texas
1 review
0 helpful votes
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Our house is gonna be lit, because of y'all!
December 9, 2023

Found the exact Christmas lights that I have used for years, but couldn't find at a decent price. Y'all had by far the best price over your competitors. I'm sure that I will visit y'all's site in the future for more deals to help with my Christmas decorating!

Date of experience: December 9, 2023
Illinois
1 review
0 helpful votes
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Greatest Customer Service!
February 11, 2024

I bought the Candy cane Nutcracker. My 37 year old son & I have kept a tradition going. Every December we have ordered peppermint ice cream, & when I saw the candy cane nutcracker I just had to get it for him for his birthday since we also collect nutcrackers. It is so perfect & will last forever just like our memories of eating peppermint ice cream every December.

Date of experience: February 11, 2024
District of Columbia
1 review
0 helpful votes
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Very Impressed
December 8, 2023

This was my first time ordering and I have to say, I was very impressed with the quality and "look" of everything I ordered. I Will order again and let others know about Christmas Central. Thank you!

S. Duncan

Date of experience: December 8, 2023
New York
1 review
0 helpful votes
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Nice tree, but on the short side
December 15, 2023

The tree is fuller and prettier than others I have bought but it's definitely not 6'5", but more like 6feet. The lights are also too bright and white—wish they were softer. Ended up using other lights.

Date of experience: December 15, 2023
Texas
1 review
0 helpful votes
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Nice Product, Terrible Packaging
January 26, 2024

The shipping box maybe okay in a retail store but was unsatisfactory for shipping. The box looked very ragged like it had been around the world and was torn and dirty. Tape was coming off and the box had several big tears and openings at seams. The shipper did not take care to provide a suitable shipping box but instead shipped in very flimsy cardboard that was doomed to be damaged by uncaring shipping companies.

Date of experience: January 19, 2024
Colorado
1 review
0 helpful votes
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Simple and quick to order
January 21, 2024

I wrote a review about these christmas light hanger clips. Purchasing them was easy. However, the clips themselves weren't what I was hoping for. They appear very much like the the last bunch I purchased. All the edges are sharp and I think they may end up being brittle. I don't know what brand I had gotten maybe 8 years back, but they were very durable.

Date of experience: January 21, 2024
North Carolina
1 review
0 helpful votes
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Tinsel Icicles
December 10, 2023

I searched everywhere for these. You used to be able to find them in every store (years ago). My mom always put these on the Christmas tree and I have carried on the tradition every year. It has gotten harder to find these over the years. I am so happy that they are still available.

Date of experience: December 10, 2023
California
1 review
0 helpful votes
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I ordered the hurricane vase to make a still life centerpiece for my wedding. I was disappointed when the item arrived shattered in its box. However, Christmas Central's customer service was amazing and responded promptly when I notified them that it had arrived broken. They immediately issued a replacement which shipped and arrived quickly. Overall super happy with my experience, and the vase is beautiful!

Date of experience: September 1, 2023

Overview

Christmas Central has a rating of 3.5 stars from 2,455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
416
value
41
shipping
42
returns
32
quality
39
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5,029 reviews