Unfortunately one of the covers over the light bulb was broken so they never made it to my Christmas tree. Spare bulbs were included but there seems to be no way to replace the outer cover or to order replacements. It would have been helpful if that was included in the description of the product. I was so looking forward to seeing them on my tree.
Was looking for something to bring to the cemetery to put on my dad's grave. And didn't want to spend a ton of money. I found this Angel Praying Solar Statue on Etsy. It was priced a light high for me. I did my homework and found on Christmas Central. The price was great, with free shipping. Arrived earlier than what was promised. Great buying experience.
Where and when to add a code for discount was a bit confusing but I figured it out. My wife and I love the window manger display. Customer service is above and beyond. All in all we couldn't be more satisfied. Thanks again!
Where and when to add a code for a discount was a bit confusing.
Had I read these reviews prior or known I wasn't ordering from Walmart I would have never ordered my Christmas tree. Still no tree, no call back, no one ever picks up the phone and Walmart can't do anything. Bogus tracking number sent to. What a scam.
My daughter needed some branches to make a DYI Christmas tree to hang on her wall. I scoured the internet, found numerous items that would work. But, I had to buy a huge quantity, with same price tag, huge. Or they were a bit large and shipping was really high. I stumbled on Christmas Central. Was what she wanted and at a very nice price. She loved it and is in process of making her craft.
My products arrived safely and quickly once shipped. It took a long time for them to ship. I didn't get a confirmation email upon ordering. When I emailed regarding confirmation of order and delivery questions my emails were responded to politely. Just took longer than I wanted for shipment.
Order a Christmas decoration that never shipped, when calling to enquire we finally we able to speak to someone after several attempts who gave us a complete run around. Finally asked to cancel and was told they would need to call warehouse to see if that was possible. Ended up getting hung up on. What a scam.
Easy to order, tax exempt purchase and customer support person explained process quickly and understandably. Shipping box was flimsy and arrived badly damaged. It was a miracle that the tree was undamaged.
Easy to order, tax exempt purchase and customer support person explained process quickly and understandably.
The small trees are very nice but fragile. One of the trees was broken off about 2 inches from top. Several pieces were broken off on both trees. My daughter has hot glued things back together but I don't think I can give it as a gift as I was expecting.
Love the items and can only get items when they are on sale. Thank you!
I ordered a battery powered 10 light string - basically, a tiny, dinky thing with green cord. Paid extra for express shipping.
I received a 300 light string of icicle lights with white cord. One of those "how in Santa's holly jolly butt could one be confused with the other" experiences.
To their credit, they corrected the error, but it wasn't a great first experience.
The wreath is gorgeous and the perfect size for what I was looking for! Plenty of lights and very full once fluffed! Your price was very good as well! Shipped very fast too!
Thank you so much!
Happy Holidays!
Karen
Poorly made and ridiculous shipping as box was 5 times the size of the product but was told I HAD to retun item in same box so cost me 30 dollars for retun shipping. They don't even offer a label. Horrible retailer.
Christmas Central has an excellent customer service. I had ordered a Santa that had a blemish unfortunately on the side of his face. They responded immediately and replaced the Santa. Excellent service and will definitely buy from them again. Thanks!
When I typed in the item I was looking for in?, website took me directly to the product. Thank you.
I had to call your Customer Service, who suggested re-ordering and he would be checking that the order went through. It did, and has arrived. The Christmas lights work well. I will likely order from you again. Thank You
Love love love my pop up Christmas tree. I've been searching for the perfect pop up trees and these are it. I couldn't make up my mind on which color so I ordered green and white. Everyone has complimented how my home looks like a Winter Wonderland. Thank you Christmas Central. Even the rep from customer service was excellent. Will order again!
I ordered a rolling christmas tree stand ( which I do like) but it arrived in a thin plastic bag. The wheels on either end were poking out of the bag. I did not return it... but felt you should know. I think when you are sending something it needs to be protected in a box.
I look forward to having my new tree up this coming season. Great price! Gorgeous Tree! Only wish the shipping companies didn't tear the holy crap out of the boxes. Out of Christmas Central's control.
They are so unprofessional! I didn't get my
Package. I waited
For a whole
Week then I Called for the second time they said it would arrive in 24 hours, three
Days passed and called again for them to say the package is lost. And will take
Another 5-7 days to arrive. Don't buy here if you don't want to waste
Your
Time and money!
Opened the box, the content brought tears to my eyes. The realistic images had floods of memories come tumbling in. A real beauty, realistic artwork on the models and the scene in the winter globe was perfect. High Kudos to all! Will definitely shop here again!
I bought 9 wreaths. They were too small pretty unrealistic looking. I decided to return them, but that is when I found out we pay return shipping. They told me because they were not damaged it's just buyers remorse, and up to the customer to pay return shipping. Never mind they look cheap as all get out. It cost me $30 to send them back.
Overview
Christmas Central has a rating of 3.5 stars from 2,455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dan. I'm sorry to hear that you are unhappy with your customer service experience with us. I can assure you we would not hang up on anyone on purpose. Please provide your order number and I'll look into what went wrong as soon as possible. Thank you.