They have an intermittent ground problem. Half will come on real bright and the other half will be dim. The next night they'll all be on bright. This year they went OUT two weeks before Christmas( I/2 of them) and the day after Christmas they all were bright as can be. Two days ago 1/2 of lights went out again. I don't know what to do at this point. Please contact me on what we might do to eliminate the problem. I will await your response. Thank You! Mary L. Braden
Companies that care about their customers are the ones that deserve our money. These people have a return policy that they use to their advantage. They say that they will let you exchange merchandise if you place a new order to credit it to with no timeframe listed only unused is specified in original packaging but when you call they say sorry out of luck. I purchased 100 worth of items that I turned out to have misplaced and discovered 11 months later. Theses items are still in there website for current sale but they refuse to help. I bought via wwalmart and I will be letting them know as well. Save yourself and order elsewhere.
I'm an avid crafter and was so happy to discover Christmas Central! I found their selection beats all the major craft stores plus prices are incredibly low and items are great quality. I especially appreciate the care that went into packaging (I ordered some delicate items) to avoid damage. Shipping was quick and arrived before promised. I'll definitely be a repeat customer.
The blue was even more vibrant than I expected. There were a few that came dented and one broken but out of how many we bought I expected it. We are using these as a gift with cricut lettering for our staff and they are going to look amazing.
Exactly what I was looking for, and reasonable pricing. However, I was a bit miffed. Each string of Candy Corn lights had 3 to 5 bulbs (100 light string) already burnt out, with only a 2 bulb replacement package for each.
Exactly what I was looking for, and reasonable pricing.
For the price this wasn't quite what I expected. First off, the tree was slanted like the Tower of Pisa. Second, if left on for more than an hour, the batteries burned out-and it takes 3 triple A batteries. The color is nice but could also have more glitter inside. :(
I paid extra for expedited delivery and was disappointed when I did not receive in what I considered a timely delivery. There was no tracking option for me to check on the shipment. When I called, I found out calls are not answered on weekends.
By Monday when I did get a person by phone, he was attentive, even though I had difficulty understanding him. He checked with shipping department and suggested I call again if delivery was not received by end of the day. It was received.
Easy and convenient way of finding and purchasing the perfect item, during the holiday rush this season. And it arrived promptly on time. Absolutely no problems with the entire process. Everything worked out great. Will come back again. Thanx for the wonderful service!
Found what I was looking for I hope>
Your service was great and I definitely will use you guys again, but the twigs were damaged.
I really was anxious to get them, but unfortunately they did not work out for me.
Scott was excellent on my problem!
Christmas Central had a clone of the light-up star that died on us last year after many years. The price was right. Shipping took a bit longer than expected - partly because it was several days before it was received by the shipper - for which I blame Christmas Central, and partly because the shipper experienced delays, which was not Christmas Central's fault. Overall we're pleased.
Website experience went very smoothly. Payment screen accepted transaction quickly. As for the product, it is still in the box on a shelf. I ordered a 48" wreath on Nov 30th, and paid for express 3 day shipping(23.99). Did not receive the order for 9 days. In that time, I had to source another wreath from somewhere dependable.
When I first got my tree,I was less than thrilled.But,once I fluffed and arranged it,it looked like a real tree.I am using it,at my fireplace,to add light during the dreary months.I am decorating it with tiny hearts for Valentine's Day and tiny shamrocks for St.Patrick's Day.
When I received a wooden Christmas ornament a piece had come unglued and
Was wedged among some other parts. After having tried and failed to loosen it so
I could re-glue it I contacted the company in the hope it would let me return it so it
Could be fixed. Instead they sent me a new one and said there would be no need
For me to return the original. Christmas Central's response and follow-up was quick and friendly, and their ornaments are beautiful. I will be ordering from them
Again for Christmases yet to come.
Grateful for many ways to pay as I don't want to run to my car to get my credit card. Also I am grateful for the 10% off coupon. Can't believe how expensive things are these days! First order arrived damaged. Sent picture. Got full refund for damaged item. Placed another order for a different item and it arrived perfect.
Ive been shopping here for a few years and satisfied with all. I look forward to the Summer sale and continuous discounts following. The last item, an inflatable birthday cake was Great! I'll drag this out for all the grandkid's birthdays! I thought "inflatable" meant for the pool, but electric plug in which is even better.
Like the gnomes I purchase every year from your company for gifts and myself. So nice to have a store I can keep purchasing from with so many wonderful items to choose from.
Kind Regards, Barbara Beach
If you're hesitant to order, don't be - I am THRILLED with my purchase and experience! I received my wreaths so quickly and they are beautiful quality (and for the price?! I was amazed!). Customer service very quickly replied to my questions as well. I will definitely be ordering from Christmas Central again, and am so happy to have found this wonderful shop!
Couldn't find some specific lights in the big box stores and found this site. They had what I needed and it was pretty darn cheap compared to what other store were charging. The lights themselves actually look really great.
I've always wanted a tree that was like the fresh trees I had growing up in the 50's and 60's: Sparse branches and almost bare top. You can really see the ornaments hang nicely. I couldn't believe it when I finally found one at Christmas Central. It is 12 pounds and 6.5 feet so it is very easy for this 70 year old to put it up independently. The concave lights put off such sparkle. Being only 30" at the base I don't have to rearrange my room to accommodate the tree. I just could not be happier and I am actually looking forward to putting up my tree rather than dread all of the work. I will not take it apart. I bought a 9 foot plastic bag used to dispose of fresh trees and placed the tree in the bottom of the bag and brought it over the top and tied it. So once I fluffed the branches and hid any wires that showed, I'll never have to do that again. I love this tree and for 6.5 feet it looks very substantial in my living room with 8 foot ceilings.
First set if chairs arrived quite damaged... The driver was surprised it was even put on his truck in that condition. The second set arrived with a split in one of the chair's arms. My daughter who these were for, will repair the arm, she didn't want us to return.Hercakl, I would have returned them..
Answer: Hi Sam, Christmas Central ships a million packages a year all over the country, and even around the world. We have been online for over 15 years and work with some of the largest companies in the country to deliver best-selling merchandise to our customers. We are officially celebrating shipping 15 million packages this year! Have a great day.
Answer: Hi Paula. Our hours are currently Monday - Sunday 8:15 am - 6:45 pm Eastern Time. Excludes Holidays 1-844-329-5677 or customerservice@christmascentral.com If you need to refer back to hours and contact information, you can find it here. https://www.christmascentral.com/contact-us/
Answer: Hi Janice, I believe we spoke on Facebook as well. We are not experiencing any shipping issues. We did have some issues in November/December 2015 following a large snowstorm (7 feet of snow) that destroyed our warehouse, but since then we have completely rebuilt, plus added a new warehouse system that has eliminated many of the issues. Please feel free to talk with customer service via live chat on our website, email customerservice@christmascentral.com or phone 1-844-726-8297.
Answer: Hi Marlene, we are located near Buffalo, NY. We ship out of Cheektowaga, nationwide and to Canada. Thank you for reaching out to us.
Christmas Central has a rating of 3.5 stars from 2,455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.