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Christmas Central

How would you rate Christmas Central?
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North Carolina
1 review
0 helpful votes
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They look perfect on our front porch!
December 11, 2023

The stars can be hung several ways. They are made to dangle but can be tucked up so tall people don't hit them. They show up very well from the street which is about 150 from our front porch. Oney well spent!

Date of experience: December 11, 2023
Florida
1 review
0 helpful votes
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Speedy service and great prices
January 3, 2024

I was so happy that I found this website! I got a few things for Christmas, including a few nutcrackers, and I also got some decorations to hang on my porch lights! We were able to enjoy it for the holiday season and I thank you! The nutcrackers were a great success and played music. If you want to make your Christmas a little merrier, use Christmas central.

Date of experience: January 3, 2024
Eve W.
Ohio
1 review
4 helpful votes
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ugh
March 1, 2017

Walmart does business with other partners. Christmas Central is one of those partners. I ordered from Christmas Central 12/15/16 and never received my order. Christmas Central said they would call me with a time when they would deliver my order but never called. I had been with my sister, who passed from cancer and within a week of her passing my grandson's dad passed away. When realized time got away from me and contacted Walmart 2/25/17 to see why they hadn't called me or shipped my order. Walmart or Christmas Central would not refund my money or send the order. I have ordered from Walmart for years and never had problems with them, but if they are not going to make sure they have responsible partners then that's not fair to their customers. 0 rating for Christmas Central!!!

Date of experience: March 1, 2017
Mississippi
1 review
0 helpful votes
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After trying to get the legs on the reindeer for 30 minutes or so I decided to look the picture up on the website and that's where I found the instruction diagram. After I had that the work went pretty quick just wish I had known 30 minutes earlier.

Date of experience: December 24, 2023
California
1 review
3 helpful votes
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BEWARE!
December 9, 2014

BEWARE! SCAM! And HORRIBLE customer service. I have had the same experience as many others. I ordered Christmas Lights in October and they did not arrive. They would not respond to my inquiries and only responded when I filed a BBB complaint. They said they will not refund my money and will not send me a replacement product. They blame their customers for their own shipping problems! They also blamed the storm on Nov 18. However, I ordered my product in Oct and it was supposed to arrive by Nov 12, so the weather excuse is complete BS. Stay away!

Date of experience: December 9, 2014
New York
1 review
0 helpful votes
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Heart-felt!
May 13, 2024

I ordered my heart wreath made of lavender and was so pleased when I opened the package. It was beautiful. I now have it on my covered front porch and have had many compliments on it.

Date of experience: May 13, 2024
Tennessee
1 review
3 helpful votes
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Terrible
December 10, 2020

They ran out of an item that I ordered. They told me that it had shipped out when I contacted them over 4 times to tell them that I didn't receive it. I finally spoke to a supervisor (after waiting 25 minutes) and he told me it had sold out and would I like a refund? Seriously? They are a bunch of idiots and I will never shop there again.

Date of experience: December 10, 2020
New York
1 review
3 helpful votes
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Placed 2 orders thru Walmart.com.
Received incorrect items. When I contacted to exchange I was charged for return shipping for THEIR ERROR!
This company is the absolute WORST!
DO NOT do business with them and warn everyone you can regarding their lack of business ethics and fairness to customers.
Also, filed a complaint with Better Business Bureau & was informed that complaints against this company are numerous!

Date of experience: July 30, 2019
Laura G. Christmas Central Rep
over a year old

Hello Jack, I'm sorry to hear you received incorrect items. We have been in business since 2004, and we are a family-owned company. We strive to provide low prices and excellent customer service. I'm sorry to hear that you feel that we did not do so in this case. If you could please message your order ID, I will look into this for you. Without a last name or order number, it is difficult for me to respond or comment on your order. Thank you.

Pennsylvania
1 review
0 helpful votes
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My order
January 4, 2024
Updated review

I ordered a set of 4 snowmen stocking holders and it was easy to use your website. But when I receive my order it was damaged I called and they replaced it for me and it came fast and I was very happy and if I need something in the future I definitely will use this website again. I was very happy and pleased.

Date of experience: January 4, 2024

It was fine and easy
December 17, 2023
Previous review

It was fine and easy

Date of experience: December 10, 2023
Maryland
2 reviews
0 helpful votes
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Finally found lights for spring!
August 20, 2023

I was just browsing through the string lights, and was excited to see lights that could be used in the spring and summer. My previous attempts to find pale pink lights were unsuccessful; however, I found the flower lights that were perfect! I am very excited! And I also found red, white, and blue lights on one string. The town I live in goes crazy for the 4th of July, and so do I! So these lights are exactly what I needed.

Date of experience: August 20, 2023
Oklahoma
2 reviews
0 helpful votes
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Shopping was awful
February 23, 2024

My box arrived with a large item shattered all over everything inside the box, and a couple other broken things. I got glass on myself and my dog accidentally. I asked to be reimbursed for the broken things but I wish I'd asked to be credited for everything since it has small broken glass on it. Unhappy customer

Date of experience: February 16, 2024
Illinois
1 review
0 helpful votes
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Misleading item on website
December 19, 2023

Received order, they look great, except what I thought I was ordering was a charcoal colored glitter ornament came has a bluish colored glitter ornament. It's the same number listed on my order that's on the one I received so the picture on the website is deceiving it even stated silver.

Date of experience: December 19, 2023
North Carolina
1 review
0 helpful votes
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Waving Santa
December 27, 2023

I ordered the waving Santa which I received. It was delivered with out delay. The Santa looked good when it arrived, It was assembled and placed outside and plugged in. The issue is the hands do not wave.

Date of experience: December 27, 2023
North Carolina
1 review
0 helpful votes
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Very pleased
January 29, 2024

I ordered lights after Christmas To be ready for next year. The after Christmas sale price was great. The lights are very good quality and all lights light up. I will be ready for next year. Thank you.

Date of experience: January 29, 2024
Minnesota
1 review
0 helpful votes
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I scan the SKU on the flowers I was missing and could not find in town, the flowers came up even cheaper than the craft stores in my hometown, yes I was a little leery buying online but I needed them. They arrived and they were beautiful, in beautiful shape the price was amazing! I will be ordering from this company again. Good luck everyone

Date of experience: October 8, 2023
Michigan
1 review
0 helpful votes
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I wish there were more in depth pictures of the tree I ordered on the site. The site is clean, and simple. The tree is sturdy and has strong branches, good for heavy decorations. It looks like a natural tree.

Date of experience: December 14, 2023
California
1 review
0 helpful votes
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Speedy delivery and quality item
December 29, 2023

I did pay for expedited shipping but it was so close to Christmas, I was nervous. It came SO fast and the sweet teacher nutcracker I bought for my daughter's teacher was so perfect. Box was undamaged so it was ready to go.

Date of experience: December 29, 2023
Alabama
1 review
0 helpful votes
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Great experience
January 20, 2024

I was easily able to find the garland I was looking for! The ordering was very user friendly and the packaged arrived in great condition. The product was well packaged and was exactly as described on the website.

Date of experience: January 20, 2024
Florida
5 reviews
5 helpful votes
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I ordered Christmas lights from them two weeks before Christmas. I one item in three days -wow- loved the service. I got the second item three weeks later (AFTER Christmas! So unusaable) and I am still missing the third part. No response from the three emails I sent Customer Service. I do not recommend ordering from them unless you have forever to wait for your order. Why Google counts them as a trusted site is WAY beyond me!

Date of experience: December 30, 2015
South Carolina
1 review
0 helpful votes
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Not 48"
December 26, 2023
Updated review

I ordered two 48" lighted wreaths. The box that they came in stated that they were in fact 48". However, the tape measure shows 32" from wire to wire and approximately 36" from the outside of the branches. The price was good and it was too close to Christmas to ask for replacements.

Date of experience: December 19, 2023

Quick and easy transaction
November 27, 2023
Previous review

Quick and easy transaction.

Date of experience: November 27, 2023

Overview

Christmas Central has a rating of 3.5 stars from 2,455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
416
value
41
shipping
42
returns
32
quality
39
This company responds to reviews on average within 1 day

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5,029 reviews