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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 8 days

Instant Feedback

235,651 reviews
Pennsylvania
1 review
0 helpful votes
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Over all I do love shopping with the site, but some fabrics are very uncomfortable to wear.

Date of experience: April 3, 2024
Utah
1 review
0 helpful votes
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Never received item
April 13, 2024

I have not received my item after 2 months and I have not been able to contact anyone

Date of experience: April 3, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
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Item never delivered
April 13, 2024

I loved the look of the item. Very disappointed that it never arrived. I contacted customer service they just said it was down as delivered. Won't be ordering again!

Date of experience: April 3, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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I'm so blingy!
April 12, 2024
Updated review

I absolutely love my shirt. Great quality, very pretty and accurate sizing.

Date of experience: April 2, 2024

Too much jumping back and forth on website
February 27, 2024
Previous review

Too much jumping back and forth on website

Date of experience: February 27, 2024
GB
1 review
0 helpful votes
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Floaty blouse
April 12, 2024

My experience was fine. It does take while to come though nice product though

Date of experience: April 2, 2024
GB
1 review
0 helpful votes
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Nice dress for cost
April 12, 2024

Nice dress for cost, delivery speed not great so order within plenty of time, not an issue for me as it was for a Holiday, just giving you the heads up if your ordering for a special occasion

Date of experience: April 2, 2024
Tennessee
1 review
0 helpful votes
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My leggings are amazing they fit so perfectly.
April 12, 2024

The wait was forever, but once they came in it definitely worth the wait.

Date of experience: April 2, 2024
GB
1 review
0 helpful votes
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Disappointed
April 12, 2024

After waiting three weeks my order still hadn't even been shipped. The only contact I kept getting was that the products were out of stock.

Date of experience: April 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Awful service
April 12, 2024

None of the items actually came out to me after chasing up orders after 4 weeks everything was out of stock but didn't say that when I ordered.put me off shopping on your site ever so disappointing

Date of experience: April 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Disgusting service
April 12, 2024

I ordered on 24th Feb and I still have NOT received my order
£62 I paid and when I've repeatedly asked where my order is they give me different answers
Today is 2nd April, I've been told it's on its way but we will see
I've emailed and said if it's not here by the 7th April I will contact my card company and cancel it all
I will NOT be using this company again

Date of experience: April 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Took a very longgggg time to arrive!
April 12, 2024
Updated review

Website is a bit rubbish looks fake! Hope I get my order eeekk!
I received my order over a month later wouldn't order again!

Date of experience: April 2, 2024

Website is a bit rubbish looks fake!
March 7, 2024
Previous review

Website is a bit rubbish looks fake! Hope I get my order eeekk!

Date of experience: February 26, 2024
Pennsylvania
1 review
0 helpful votes
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Great products
April 11, 2024

User friendly website and product descriptions are accurate.

Date of experience: April 1, 2024
Georgia
1 review
0 helpful votes
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Nope. Keep it moving
April 11, 2024

Not happy with product and the return set up. Please don't waste your time and money.

Date of experience: April 1, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Michigan
2 reviews
0 helpful votes
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Stained
April 11, 2024

I tried getting my dress replaced due to a stain and was told to just wash it.

Date of experience: April 1, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Too small
April 11, 2024

The garment even though x large was just too small!

Date of experience: April 1, 2024
GB
1 review
0 helpful votes
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Good quality clothes but delivery updates and process was poor

Date of experience: April 1, 2024
Canada
1 review
0 helpful votes
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It's hard to know if the sizes will be correct and you don't give postage to return and we have to return at our own expense which is not like most places and so not the best customer service right off the bat. It is the first time I purchase from here so we will see.

Date of experience: April 1, 2024
Australia
1 review
0 helpful votes
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If they shipped faster I would buy in future but they take way to long to ship.

Date of experience: April 1, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Quality was very poor
April 11, 2024

The item wasnt the same in the picture, poor quality item wont buy from here again. I couldnt get a refund.

Date of experience: April 1, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Very upsetting for me not to have received it on tome for my party

Date of experience: April 1, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,