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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 9 days

Instant Feedback

235,633 reviews
GB
1 review
0 helpful votes
Follow Lynette I.
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Long delivery
April 22, 2024

The top I ordered is really nice. But I find if you order anything off this site it takes a month to arrive. So don't order if you want it for the following week This is my second order first was at Christmas so I accepted the delay. But my second ordered beginning of March received middle of April. Don't understand the delay

Date of experience: April 12, 2024
GB
1 review
0 helpful votes
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Shocking customer service
April 22, 2024

I have asked for a refund. Someone replied saying they will take 10% of for me. I responded that I would like to send my parcel back as they don't fit me. I have send a further two emails regarding this and had no response

Date of experience: April 12, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Sparkling jacket
April 22, 2024

I loved the jacket I purchased. Great quality for the price. It did take a long time to receive the jacket so I messaged to check if it was on its way. Customer service was polite and professional and provided an update and provided me with options to continue to wait for a couple of weeks or to get a refund. I decided to wait and was pleased I did.

Date of experience: April 12, 2024
GB
1 review
0 helpful votes
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As described
April 22, 2024

Easy to order you do have to wait a while for delivery but not a problem

Date of experience: April 12, 2024
GB
1 review
0 helpful votes
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Excellent garment
April 21, 2024
Updated review

Great service amazing product

Sleeves so soft and can dress it up or down

Date of experience: April 11, 2024

Fast delivery
July 9, 2022
Previous review

Thought I was going to wait for weeks for this but got it within 2 weeks

Date of experience: July 9, 2022
GB
1 review
0 helpful votes
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Will never buy from again
April 21, 2024
Updated review

Absolute worst customer service I have ever known. The items take weeks and weeks to come and when they do, the quality is rubbish.

Date of experience: April 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Easy website
March 4, 2024
Previous review

Easy website

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Ok
April 21, 2024
Updated review

You make it difficult to contact you plus shipping took longer

Date of experience: April 11, 2024

Why would you have your garments Sue 12-14?
February 14, 2024
Previous review

Why would you have your garments Sue 12-14?
These are two completely different sizes

Date of experience: January 19, 2024
GB
1 review
0 helpful votes
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Parcel missing
April 21, 2024

My parcel still hasn't arrived and can't trace it with tracking number. Very disappointing and let down

Date of experience: April 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Service ok, delivery terrible!
April 21, 2024

Ordered several items costing me over £100 back in early March and although I have a good response from my questions chasing my order it's still not here nearly 6 weeks later. I ordered the items for a holiday in May thinking I had plenty of time but we are getting closer and still no goods. Have given me a refund on two items now not available, I guess as it's been so long waiting for them and now want to offer me a discount on my next order, Haven't had this one yet! So that definitely won't be happening.

Date of experience: April 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Waist of money
April 20, 2024

This was my first time using chic me. The item I was sent took ages to come and when it arrived it was huge, and I mean huge. The cost of return would have been rediculous so I'm the end I was issued with a 50% refund but it still
Left me out of pocket for something I can't wear.

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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3 months for delivery
April 20, 2024

Ordered before Christmas for a holiday in January. Never arrived so I tried to cancel order but was never refunded. Finally turns up in March but is now too big as I've been cutting. Fortunately for ChicMe, I like it so much I want to order the smaller size. In summary, product is good but delivery/customer service communication was rubbish.

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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EXTREMELY SLOW DELIVERY
April 20, 2024

I placed my order on February 29th & as yet April 10th I still have not re I my package!

Will never order from you again

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Maine
1 review
1 helpful vote
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I am so happy with the product it fit so nice
April 20, 2024

Is my 1st time shoping at Chicme hopefully I get what I want.
It took more than a month to receive my order
But is worth it.

Date of experience: April 10, 2024
Georgia
1 review
0 helpful votes
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Cute comfy items
April 20, 2024

The delivery took awhile to get here,but the items were well worth it

Date of experience: April 10, 2024
Finland
1 review
0 helpful votes
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Små storlekar och utebliven leverans
April 20, 2024

Dessvärre var de tröjor som jag beställde små i storleken, samt att det sista paketet som jag beställt kom aldrig. Har dock betalat för det.

Date of experience: April 10, 2024
ChicME O. Chicme Rep
over a year old

Hallå
Tack för att du meddelade oss om ditt klagomål.
Om du har några frågor, vänligen skicka ditt ordernummer eller din registrerade e-postadress: support@chicme.com, vi löser problemet åt dig så snabbt som möjligt.
Jag önskar dig en bra dag!
Med vänliga hälsningar,

GB
1 review
0 helpful votes
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Great product
April 19, 2024
Updated review

Very happy with the top. Great to wear for a night out or for a meal out with friends. Very flattering.

Date of experience: April 9, 2024

Great
July 25, 2021
Previous review

Quick and easy to deal with company. Good quality dress.

Date of experience: July 25, 2021
GB
1 review
0 helpful votes
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Sequin shirt
April 19, 2024

Prompt delivery
Love the item
Value for money
******

Date of experience: April 9, 2024
GB
1 review
0 helpful votes
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The delivery was nearly a month, which I didn't obviously read. 2 out of the 3 items were lovely. However the one which is of poor quality, I wish to return and haven't had a response to be able to do so.

Date of experience: April 8, 2024
GB
1 review
1 helpful vote
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Was afraid it was a scam site
April 17, 2024

No updates for weeks. Customer services were difficult to get some understood answers to questions. Only seemed to get anywhere once requested refund.

Date of experience: April 7, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Nothing like the picture
April 17, 2024

The shirt I bought was not even close to what was advertised. It was cheap and the design wasn't even the same. I bought some jeans as well and they were the same as the picture either.

Date of experience: April 7, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,