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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
A few days ago, I bought the Eyelashes And Lip T Shirts of this online store. It feels good. The style and quality are also good. I also gave a full discount coupon. I will buy it again next time.
The clothes have been received, the workmanship is fine, the quality is good, the fabric is soft, comfortable to wear, the size is right, the version is very good, satisfied! The store service attitude is very good! I will go back to it.
The quality of the clothes is great. It's the best shirt I've ever bought. Logistics speed is good. All in all, it's a good shopping experience.
Omg the cheapest fabric and poorest workmanship ever! I would not want anything from CHIC ME even for free! They try over and over to make offers for discounts instead of refunding your money. Here are photos of the dress ordered on their website and what I actually received. Do not waste your money! They are scamming people and making money by not refunding folks for INCORRECT/MISREPRESENTED ITEMS! Check out the pictures and take a good look at the design and fabric. They sent me a cheap, poorly designed, badly sewn totally different dress and they have the nerve not to want to give me a refund. Terrible product and terrible customer service!
DO NOT SHOP AT CHIC ME! I ASSURE YOU THAT YOU WILL BE DISAPPOINTED AND ANGRY IF YOU DO
I have not seen an update for my shipment in a week and my order was placed 3 weeks ago... I better get my $#*! soon...
Hello Rainee G.
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to support@chicme.com, we will help you solve your problem.
Best regards
Overall the dress was beautiful, i wore it to a wedding and felt very comfortable in it. I order a small after reading the reviews of how this particular dress runs big. I am usually a Med. I am 5'7 150 lbs, but even after ordering a small i still had to take it in on the sides. On a good note i'd rather it be too big than too small!
Please do not order from here. It take nearly a month for items to arrive. The quality of the clothes are not what it looks like on photos. This is your warning. The wrong items were sent to me. Also, some of the items had a mildew smell.
Hello kris j.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I placed an order for two T-shirts on 09Mar, I never received the order after a month later I had to cancel. The customer service couldn't tell me what was going on with order, rather they kept sending me generic messages. I am so displeased with the service because I thought I'd wear this with my sister on our vacation. I should have had a back up plan. I don't think I'll be doing business with your company anymore.
Hello Blessing K.
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to support@chicme.com, we will help you solve your problem.
Best regards
I placed an order, charged it to AMEX, they messaged me to tell me they DO NOT ACCEPT AMERICAN EXPRESS - however, I have a charge on my statement for the Dress. THIEFS
American Express told me they would suffer the lose since these thieves had been PAID.
Hello Lynnie H.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
THEY WRITE THEIR OWN REVIEWSS! Just click on all the good reviews left. You will see each person who leaves a review has left 1 for sites such as ivrose.com, joyshoeboutique.com, boutiquefeel.com just to name the few I noticed... SMFH! The people who leave good reiews for chicme have left the same BS reviews for the other sites as well, just click on the person name who left the review and you will see. What a fraud. How is this legal, I am disgusted! Sitejabber.com needs to shut them down and not allow these money vultures to trick people on their platform.
Chic Me is Amazing and has Sexy clothes.
Chic Me Customer Service was awesome. I bought some clothes that didn't fit and Betty in Customer Service was so helpful she tried to help me with the right size fitting. They returned my money the next day I asked for a refund. They have very Sexy clothes and one of a kind designs!
I would buy from them again or refer them to my friends and family. Awesome
Chic Me RosetteSexy N Monterey
Horrible horrible app and products. All the outfits are knock offs and poorly fit. Will never order again and would not recommend this site to anyone.
Hello Arta m.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
My dress arrived very fast and is very affordable Love how comfortable my dress is I would definitely recommend and continue to purchase from Chic Me
Always check reviews before u buy thanks for the heads up guys it makes no sense to hurry and buy without checking reviews first a lot of scamming going on these days
I bought a dress in several days, I turned mad heads in this dress. It fits nice and snug in a comfortable way. I am 5'2,158 pounds and I ordered a medium. It's a great dress! The zipper is a little flimsy and I wonder how long it will work, but so far, so good!
So so soooo many compliments in this dress! I'm 5'3" 123 pounds for size reference, definitely will buy more colors of this. Such great quality thick stretchy fabric!
I loved the layered look and the overall quality of the material. It was the perfect length for me in the front (not too short). The waistband on the actual skirt part is tight. I am a curvy girl at 5'7" and 160 lbs. I think it would have been uncomfortable for anyone larger than that but it could always be cut and a button added to the back. The second piece that sits on the hips and creates the layered look is plenty roomy. I have a big butt and I was afraid it would accentuate that too much but I ended up loving the completed look.
I saw this company on a suggested post on facebook and added them because they had such nice dresses and photos. I then won one of their facebook competitions! I received a really pretty beige lace top that looks so nice on. They were very friendly and helpful and the package came promptly! A great company that I will use again, but pay next time.
It is so obvious that there are fake reviews I hate when bad, third world country companies scam people with these fake reviews.
CHICME SHOULD BE BANNED from selling in the US. What I received didn't look like what I saw on their website and It took almost 6 weeks to receive their garbage.
STAY AWAY FROM CHICME!
Hello Stherlou L.,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have send private message to you, could you please reply so that we can solve your problem soon.