On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The website doesn't work properly, you can't enlarge the pictures or writing. The writing is way too small to read on your phone. Not enough photos of the clothes. There should always be a picture of the dress from the back
Website buying buttons didn't work well
Bought three items the same size. Only one fits. One is way too big and one is way to small.
Wonderful experience. Fast shipping to Canada, would definitely shop here again. Qq
Great customer service, delivery arrived before the time stated, however disappointed with the goods two items did not look anything like it did in the model I ordered small and it was massive... I wanted to return 2/4 items but realised I couldn't do it because I had damaged the original postage package and their policy clearly states that they will not accept any returns if the package is damaged therefore the other two items worked out quite expensive... lesson learn READ their policy first.
I'm usually very iffy about ordering clothes online because I'm never sure if the sizing will be accurate or if I'll like the product or if it'll even arrive on schedule, but I'm surprised to say I loved it! I love the dress it was a perfect fit, I placed the order 3 weeks before my birthday and it arrived a week before. Overall, I'm very satisfied with this purchase!
Good
My only disappointment is the material. I thought they would beg cotton t-shirts. They are made of some shiny rayon type material. I wouldn't have ordered them had I known that. But the service and delivery time was good.
Item was delivered in a timely matter. Received as described. Will order again from this site.
Was pleasantly surprised how fast I got this product. The skirt is exactly what the picture showed. I was happy, and would order from here again. This is actually my second order.
It is hard to truly know what you are buying as the pictures make it look much better then what it actually is.
I ordered two dress, both is Size M, same dress two different color.
One is fit, but shorter than what it looks in the photo, and the other one is too small!
One of the tops the colour dose not look like a blue more like light green still nice but not the colur i paid for.
The other top the gliter is falling off and wonder when i wash it if its going to all fall out eventually other wise its nice but pricey for the quality.
One of the dresses was beige and I ordered white and one of the swimsuit was really big and ordered M!
Sandals arrived today. Placed order 24 days ago. Glad i wasn't in a hurry to receive them. They look really nice. I hope the quality is as good as the looks.
Ordered on 7/4, and just got it 7/29. Ordered an XL, it runs small. Not well made. Will be returning.
First time shopping! Well not buy again if not made in USA and shipped from another country!
Super
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it