On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The ordering process was ok overall, however the delivery time was longer than expected. If you're balling on a budget, this is the place for you!
I was very pleasantly surprised at the quality of the clothes. The sizes are pretty much true to USA sizes. The clothes were made of quality material. I was afraid it'd be flimsy and thin but it wasn't. I was also worried about fit because I certainly don't look like the models. But the fit was very good and flattering. I would not recommend buying the lingerie because that was like ribbon and lace and definitely not sized correctly. But I guess it also means I don't need to be wearing lingerie. Lol.
I finally received the shoes that I ordered. Did not look like as described online. Also they sent the wrong size. Way too big. I ordered a 10 and got a size 42 which is a size 11 to 11 and 1/2 us. And they look cheesy will be returning ASAP. Contacted them online because there is no 800 number that you can call still they have not gotten back to me yet bad business do not buy.
This company sent all of the items I paid for, so. Now here's the problem, it only took two months and was way past my wife's birthday. I saw that it came from China, so they must've sent it across the ocean by a blue whale and once the whale hit the coast of California, it made it to Louisiana by horseback.
Pleased with the clothes but so disappointed in the shipping. So overall, my experience was lackluster.
Absolutely loved the fabric and i do apologize for being so impaciente. Thank you for everything
I thought the quality would be better because it is more pricy. I would honestly just buy off of sites like zaful or romwe or shein instead for this quality.
The length of the dress was not as advertised. Too short in the back only!
I had to wait almost 4 weeks on my product to he delivered after paying shipping charges! The product was in good condition and I was satisfied, but delivery needs to improve!
The sandals look very cheap. Not what I expected at all. Extremely disappointed. L9oks like something out of China. Cheap... Never recommend
The service is good but the shipping is taken longer.
The material for the face makes very bad.
I bought 2 shirts from the website and I absolutely loved them
I ordered my item 1st week of July. Never questioned expected delivery because I figured this birthday gift would be delivered long BEFORE july 25th! I didnt receive it until the 30th. I had to request shipment status because it was never offered throughout the time I nervously waited in fear it would arrive late.
My nightmare became reality.
Quick shipping, qulity clothing, quick respond when contact customer
Service, some times the clothes are very small even when u up the size
Quick shipping, qulity clothing, quick respond when contact customer
Service, some times the clothes are very small even when u up the size
They fit wonderfully and I've had compliments on your merchandise! Thank you
A little tighter than expected but flattens belly well and gives butt a subtle lift. I'm sure if I lose a few lbs they will fit perfectly.
At first I was skeptical if I get a quality clothing. To my surprise my clothing were in a very good quality, the size was true and the delivery was as stated.
I would definitely buy again. Thank you for a positive experience.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it