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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Alright. Not the best quality but it was an ok product and looks like the pictures.
I ordered 2 tops and 1 dress for Christmas, good quality material but one top was too big for my arms
Don't have huge expectations. I order for holidays and not anything overly fancy. Great value for money if you can get your sizes right.
You kept saying to wait to re stock the white, I did for a long time and nothing happened yet you still advertise the white. I bought the black hoping to find someone to make it in white.
Pants were stretchy waistband was not does not fit true to size, felt awkward with one being tight and the other being stretchy
My Lady friend is in need of cheering up so I am ordering her some items she wants.
My Lady friend is in need of cheering up so I am ordering her some items she wants.
Shirts finally arrived and all were missing the sequins - the reason we purchased the product. The sizing is small. The collar also not as wide as the model's suggests. So disapppinting.
Make more discount on future
Excellent products with good materials
The dress fit perfectly. I got my normal size. Delivery was fast and material is a bit thin but not too thin. Very satisfied and I think I'll be wearing it for graduation! Absolutely love it! Very true to size!
I bought four tops from Chicme on the 22 nd of November and received in mid December by express shipment. To my surprise all four of the tops were different in size and one the wrong colour. One blazer was made with cheap material and not worth &40. Three of the items doesn't fit and they want me to ship back at my own cost. The cost of shipping back the three items are more costly than the purchase price with express shipping. I contacted customer service and it seems as though my questions are not understood. They are concerned only about shipping back to get a refund and not accepting they had made an error and should cover the cost of the shipping back to them because of their inconsistent sizes and the wrong colour tops they sent me.
I may have to ship back and take the loss as I wouldn't be able to wear the tops. I'm extremely frustrated and definitely wouldn't be shopping with this company again.
It came really quickly but the colour is burgundy not red and it doesn't sit right so I've had to take it to a sewing mistress to get it sorted before I can wear it! Really upset
Item was DEFINITELY not true to size! I would return it but to do the return seems like it would be too much trouble. That's price you pay for shopping online. Would not order agin
Although it was easy to order online, the delivery took long, and then the shirt was damaged as they placed the sticker in the wrong side of the shirt and can't wear
The sizing was totally off from measurements- I could for sure return it but I'm discouraged through the process. :( oh well.
Fit is good
Fabric is not exactly what I thought it would be but it's ok
Dress fits differently than it looks like it would but I'm overall pretty pleased!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it