On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not great but overall I'll keep it.
The color is accurate- the sweatshirt is a very cozy soft material although the material looks "pilly" straight from the packaging.
It also runs small. I got a large should had ordered an xl but normal size for me is medium. I'm 5'3 135lbs a bit busty. It fits, but not as loose wearing like she has it. It if goes on sale I'd buy a second one likely.
Everything was poor quality and not true to size chart. Everything runs a lot smaller then what it says.
Love this site! My favorite online store and clothing to sport!
Love this site! My favorite online store and clothing to sport!
Didn't receive all the items I order came a month late and seems weren't closed on certain items
While I had better updates than I expected from this company on shipping, the tracking number they provided did not correspond with any shipping service. I bought 13 sweaters and was told two were backordered, just waiting on those. The rest are here! I was hoping some of them would be thicker and warmer, but they are cute and I can't expect too much for the price I paid and from this company specifically.
Only part of the order was received at this time. 3 items are too small. The others are fine. I'm waiting for a response to my ticket on the too small items.
I ordered 3 sizes bigger than I needed and it still doesn't fit me. XL I ordered I'm only a 12... yet still doesn't fit. Waste of money
The material was not as "solid" as advertised and was not as thick as expected.
I order last time worth$ 180, i dont recieved the product.no refund and very difficult to contact or get some help.
I ordered for an ugly sweater party, but did not receive in time. When I received the dress, it was thinner than I expected. It fit through the shoulders and sleeves but is much longer than the dresses appear in the photos, so it is not nearly as cute and sexy as I thought it was going to be on. I will still probably wear it next year to the party.
I got this cute dress that i have been wanting for awhile and bout it even tho i thought it was a little pricey with shipping then when i received and email it had shipped i was like awesome then a day later i looked at the code they gave to track it and it didn't tell me anything
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it