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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The wait time was long but it was expected during the holiday season. I will order something during the regular times of the year to see if that part changes. Other then that, my wife loves it. Fits great. Better then expected material.
It's a dress I can also make into a shirt. It's comfy ig? I mean it's a dress. What more do you want me to say.
Vert happy with the service. Will know at Christmas if size is correct.
Vert happy with the service. Will know at Christmas if size is correct.
Customer service was great however the item did not fit as I expected
The items didi take a while to arrive but did arrive in time for Christmas. The Snowman top was good and I wore it on Christmas Day. The wine glass top was printed inside out and so unwearable.
Customer service is awful and I am still jumping through hoops to try to get mu money back
Easy to shop. Concerned about delivery as these are for Christmas!
I ordered two pair of slippers The first pair that arrived was not the correct size. I have had to keep
Them and donate them. No one in my family can wear them. The slippers are an inferior quality for the price
I had to go to a local store ( which I did not want to go out in public) The slippers there were equal quality
And they were $10
Just overall disappointed in the product received since it literally looks like a curtain on my body size. I ordered my normal size and all.
I ordered the wrong size. I should have ordered a large not a small :(
One of the dresses came perfect and nice fitted however other 2 dresses came as jumpers or a T-shirt, paid £75 it wasn't much worth it, it would've been worth it if they actually came as the red dress nice fitting and the right length.
Easy checkout love it just got to wait for my items now
Too small not 2xl size specification. I want to return it, but post office is not accepting parcel ti be sent abroad at moment
Half of products are
Too small. Reviewing order now to make sure it was ordered correctly
Don't care for storing of card information
Price is great, but products are pour quality. All of them thin and see through and the small size looks like an extra large hanging on me from pour design. Out of 5 I received only 4. And I ordered them way before Christmas so I have a dress to wear, but due to Covid they arrived later.
Dreadful quality, cheap and awful material. Looks nothing like it does on the model!
Ordering was good one item ran extremely small for measurements that were listed on site
My experience is mixed. The size "small" dresses are often too small or two large. Not very consistent.
Took about 3 weeks to get which I get since it's coming from China. Overall not bad.
These pajamas are not made for small or petite women. It is way too big! Also it's sublimated and the quality is poor.
Clothes are good quality and prices are exceptionally affordable.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it