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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Great price great delivery but definitely did not received the same product as shown in pics
Tried on the piece when it came in and it immediately ripped. For an XL the cup size is too small in comparison to the bra band. Extremely loose in the band and no space at all in the cups. Upon trying it on the bralette immediately ripped in the seam. Cheap sewing or cheap fabric or both? Who knows but definitely disappointed and dissatisfied.
There are three items missing which I skipped the review on. I thought all items where coming together where is the rest of my order?
My shoes where left in the cart so I had to place a second order which was annoying
The Order Procedure, and Shipment Duration was longer than usual.
Respectively.
Tanika Nakeya Lewis, 6127.
Lots of sexy outfits! I how they arrive before valentine's day!
I was supposed to have an $8. Coupon but you didn't apply it. BAD
I was supposed to have an $8. Coupon but you didn't apply it. BAD
Didn't take less than 3 weeks to get love the shipping
So far every time I purchase something from Chicme I have gotten excellent customer service and delivery
The site was not fully loading so made it difficult to fill out my information.
The site was not fully loading so made it difficult to fill out my information.
Overall, the items I got came in a timely manner and the material and quality of the items were good. However, there were items from my order that did not come.
My experience was terrible! Wigs did not match the description and the return policy says there are no refunds for accessories. These wigs were a complete waste of money. The delivery took almost a month for a product that I can not even use. Very unsatisfied and will not be purchasing anything again.
Thankfully didn't pay much because the quality was terrible. I guess I got what I paid for.
Sizing varies per item. Received two mediums one was a perfect fit the other was much larger.
Also, also was advertise as buy one get other half price... What it didn't say was that you had to buy two of the same item to get the discount! And why would you want two of the same item. This needs to be made clearer. Having bought to different items I felt I had been tricked when I did any get the discount...
My wife was very surprised when the package arrived, a very pretty dress at a great price, only to have her hopes dashed when she tried to put it on. She is a size 14 and the dress was marked as a medium (12-14) and she could barely pull it, let alone zip it up, it seemed to be more of a 10-12. I would recommend it to all but if you`re thinking of purchasing one go to the next size up.
I ordered 2 different tank tops and only received 1 of them. Not happy.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it