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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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La tabla de medidas no es la mejor. Volví a comprar pare ver cómo me va.
One of my items showed up slightly dirty which was gross and disappointing since their ship times are so long. I waited almost a month for my stuff
Looking other site was really fun, and seeing the unique items was cool. Just not too happy with the product.
I was so inpatient thinking my shoe wasn't going to make it on time for my graduation. I get home from a long day of work today, it's my shoes! They're absolutely stunning!
It is the first time I order on chicme website and is good for far. It took 22 days to arrive but if you are not in a rush it worth it.
I ordered the sandals in black and when they came they were cream and they are huge for a size 7 am gutted and there was no return label so am going to have to look into returning them
Took much too long to get when I paid extra for fast delivery.
Took much too long to get when I paid extra for fast delivery.
Not a good one... some Of the shirts are very short as if it was meant to be a mid drip I ordered five or six shirts and I only kept two
Small Size runs slightly small so one size up perfect. Good value and no surprises. Arrives fast considering distance must be by air.
I was very skeptical about purchasing so I only purchase one outfit and to be honest I can't complain because it came within the time limit and it fit me well. I will be wearing this outfit when I go on my trip. Will be ordering other outfits
My pants were waaayyy over sized! Leggings are suppose to be tight and fitted. I bought the size I wear in clothes and they are about 2 sizes too big!
I ordered a jumpsuit never recieved the order, got an email saying they would refund half the money but not the shipping, considering I never recieved the order this is a scam
Easy and fast! Very happy with my order! Will buy from them again.
The shipping was sketchy, took forever to get to me, but everything else was perfect
Had to wait longer than usual because of the Covid virus, but worth the wait. Great fabric and lovely colour and style, also good packaging. Correspondence between myself and customer Service was very helpful. Thank you
Buying experience went well and items shipped in a reasonable time
Arrived within a good time, the size, fit and quality of the product is amazing. Really happy with it thank you
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it