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Chic Couture Online Reviews Summary
The company's reputation is notably marred by consistent complaints regarding product quality and customer service. Customers frequently express disappointment with the materials and craftsmanship of the clothing, often describing items as poorly made and not true to size. Additionally, issues surrounding returns and refunds are prevalent, with many reporting significant delays or lack of resolution. While some customers appreciate the chic styles offered, the overwhelming sentiment leans towards dissatisfaction due to inadequate customer support and unfulfilled expectations. Overall, the company appears to struggle with maintaining quality and customer relations, leading to a negative shopping experience for many.
This summary is generated by AI, based on text from customer reviews
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I ordered here but my dress too small. And the dress is cheap looking. Its not what on website at all. I am very confused how to wear it. I expect more. Very sad
Chic couture is scamming! This is by far one of the worst purchases I have ever made online! This is not even the same as the pic! Very poor cheaply made shiny material! Don't buy it!
I've tried shopping here several times & always have issues with my stuff when I receive it. The last order I paid $100 for. It was my birthday outfit & it had a big hole right by my butt when I put it on. The material used on these items is extremely cheap
Since I lost 25lb after a very hard time in my life, this store has became my favorite, there outfits complement the new me. My new life, my number 1 store! The sizes run small yes, but you just need to check there size chart to find our your size, beautiful clothes and affordable
I bought two dresses and one set, I wanted to buy swimsuit but they do not allow returns on them.
Shipping was quick, they were too small for me,, I sent the back and got credit, this time I got perfect size.
I recommend to go a size up cause they run very small
They have exclusive outfits for such a good price, they ship my orders literally within one day, and I love the way they pack every item, so many details, and good customer service,
Good fabric, good prices ans fast shipping, been buying from them since 2016
My number 1 online store EVER
Their clothes are very misleading. They may look good on the models, but when you get them they look completely different. They don't fit and are either too short or way too long. When I tried to leave a review, it would not let me; I had to try several times for it to finally say that it was pending. I also think their reviews are fake. I don't plan on buying from them anymore.
Thy have a lot of pretty clothes for such a good price, pretty good sales often and the clothes have a very good quality, totally recommended! 5 stars for CHIIIIC!
Their clothes fit me perfect and I can't find them anywhere else. They have exclusive items, my friend always ask me where do I find my clothes and I proudly reply FROM CHIC COUTURE! Fast shipping, good prices, good quality, great services 5 stars
Just like every company they have mixed reviews. As i work in customer service, i understand it is impossible to make everyone happy. I've been shopping with them for a couple of years now. I looooove their clothing. Great quality, great customer service, and lightning fast shipping.
I absolutely love every outfit they have. I'm truly addicted to this boutique. The turnaround delivery time is exceptional as well. I've always had a great experience with them
I love the prices. I believe their clothes are cute and totally affordable, and you get what you pay for. Their descriptions show details on he items and you can zoom the pictures to see better, I buy from them almost weekly you need to check them ASAP
I used to buy from fashion nova (I still sometimes, they are not bad) but chic couture has become my favorite, first order was too small for me but it was my mistake because I did not check their size chart, so I finally knew that I wear medium, after this I wait every Friday to see they have new, their models are the best and they also have good prices, the only thing is that they dont refund, only store credit, but is perfect for me, I love them, for sure I will keep buying from them
I have been buying from there since a while, the clothes are beautiful and I love the prices, shipping is regularly pretty fast, the size chart is accurate and customer service girls are nice, thy have coupons often
I've been looking at this company for a long time admiring the clothing and said I would be definitely buying from this store. Vacation came up I ordered over 400.00 worth of clothes my items finally arrived and I was so disappointed and devastated because my trip was in a couple of days the clothes was so cheap looking poor quality something you can find in a flee market I had to write this review to help other women if you don't mind cheap quality clothing buy here but you will paying an arm and a leg you might as well go to a flee market if your a woman that is into quality, run you will be very disappointed. I will never buy from this site again! They ask me to give a rating wish I can give a zero but I'm going to give a 1 star because I have no choice.
I am wondering why this site has the most expensive price but very poor quality. Dont get me wrong. I paid 1 dress it cost $115 and what i got is like something i can buy for $30 on any chinese website. The customer service also very rude. How come they still running? Smh
I bought $100 value of dress, i open package just 2 hrs ago. And F***! What is it this trash? They edit the picture too much. Way tooo muchhh y'all this dress even will only cost 20$ if i buy from amazon! Crazy! And THEY DIDNT OFFER REFUND. Who the F want the credit? I dont want to buy with them ever again
I got my package today. I am surprised how come 100$ dress look like its only 25$. Cheap look. Terrible sewn and OFC no refund. Never again!
This is the last time I will order from your boutique, one time I ordered a jump suit, one sleeve was longer than the other, the other time I order the gold belt, the chains all fell apart, couldn't use it, this time I ordered this rose gold sequin jumpsuit, I tried it on, as soon as i was taking it of, the zipper handle fell off! I mean I paid a $100.00
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members