business logo of Cherie Day

Cherie Day

cherieday.com
casual, chic womenAge 26-45
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About the Business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


cherieday.com
China
Founded in 2019
Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: service@cherieday.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
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Reviews Summary

Cherie Day has a rating of 3.2 stars from 224 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cherie Day most frequently mention and customer service. Cherie Day ranks 95th among Women's Clothing sites.

service
104
value
24
shipping
23
returns
22
quality
193
This company does not typically respond to reviews

Instant Feedback

3,306 reviews
New York
2 reviews
1 helpful vote
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50/50
February 2, 2024

The sizing was really hard to determine. I looked in detail at all of my purchases and sizing was very inconsistent. I placed my order anyhow and I'm hoping for the best. Also, concerned about the reviews on returning things. Hopefully everything fits!

Update-sizing seemed true to the charts. I'm keeping two of my four items ordered. Now to start the return process.

Date of experience: January 26, 2024
New York
1 review
0 helpful votes
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Horrific
March 24, 2024

Sent 4 emails to customer support regarding that I never received my order. No return e-mail response. No phone number available. Tracking number was deleted by you and could not traced. You billed my account regardless. No longer able to sign into my account. Do not shop on this site.

Date of experience: March 14, 2024
Rhode Island
1 review
0 helpful votes
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Disappointed
May 5, 2023

Cheap material, badly sewn. For the price I thought they would be better. You can find better made decent dresses at Walmart and Amazon for cheaper. I was very excited to receive them because they are the exact style I have been looking for, however, they are very cheaply made and unflattering. Please do not waste your time and money

Date of experience: April 5, 2023
Ohio
1 review
0 helpful votes
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Round Neck SS Casual Shirt
June 28, 2022
Updated review

Terrible experience after receiving them trying to return for refund. Had sent two emails to get response. They only want to refund $8 & keep the shirt that is way too small instead of refunding the price paid of $22. Unbelievable step to go through for the return process.

Date of experience: May 29, 2022

First order…not much of an opinion thus far
May 22, 2022
Previous review

First order…not much of an opinion thus far. Will know better when received product.

Date of experience: May 22, 2022
California
2 reviews
0 helpful votes
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Wont work for my event
April 4, 2023

Although the M generally fit well, it would have to be shortened at the waist because of the nature if the lace's edge. Also, it was worth checking out in person but is not going to work for the wedding.

Date of experience: April 4, 2023
California
1 review
1 helpful vote
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Blue midi dress review
April 1, 2023
Updated review

So I received my order today. It took over two weeks to receive, which is frustrating as I paid $10 dollars just for shipping. Unfortunately I can't give the product a high rating, I had some really high hopes, but the material is not good quality nor is it very soft. Its maybe Shein quality for at least double the cost which is not worth it. The product does look like the website which is why my review gets two stars, but the quality is very poor.

Date of experience: March 2, 2023

Just wish you guys offered free shipping
February 22, 2023
Previous review

Just wish you guys offered free shipping

Date of experience: February 22, 2023
Illinois
1 review
2 helpful votes
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Unhappy
March 10, 2024
Updated review

I was excited to get the dress but when I email customer service to say I hadn't received it yet, they tell me I'll have to wait because it is suddenly out of stock. So then I would have to wait a few more weeks to get my dress. I was also offered a 5% discount via email but the discount code I was given to put in at checkout was not accepted. My advice is don't mess with this site. It's a headache.

Date of experience: February 29, 2024

I love how the dress looks and I'm excited to get it
February 19, 2024
Previous review

I love how the dress looks and I'm excited to get it. However, I was offered 5% off code and I typed it in but I'm not certain I got it.

Date of experience: February 19, 2024
West Virginia
1 review
2 helpful votes
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Warning: won't refund you what you paid
April 14, 2023

This place is atrocious!

I ordered my dress, paid $48.54 including shipping. The dress arrives and doesn't fit so I send my email asking for return information. In this email I'm told I have to pay for return shipping (ok fine, it says so on their website). As soon as the item is received I'll get my refund of $38.55. Uh what? I paid $48.54. They then say that I won't be refunded for the shipping I ALREADY PAID FOR! Nowhere on their website does it say that I won't get refunded for shipping I already paid for! False advertisement!

So far they keep going back and forth with me and aren't helping AT ALL! Horrible horrible customer service!

Date of experience: March 15, 2023
Utah
1 review
0 helpful votes
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So happy!
April 12, 2023

I have to be honest I am Leary of out of country business' but the dress was just what I had been looking for. I tracked my order and it seemed to stop in California for a few days. The company reached out to make sure I got my order! Best customer service I've ever had!

Date of experience: April 12, 2023
Connecticut
1 review
1 helpful vote
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So disappointed!
August 4, 2022

I try to always find out about a company before ordering as I have been burned so many times, and again, it happened! Although the item I ordered seemed nice, the size was ridiculously small for a 3x. It also took a month to arrive which is unusual nowadays.
It would cost me almost the same in postage to return the item so I will be passing it on to a pre-teen female who will fit in it.

Date of experience: July 5, 2022
Utah
1 review
2 helpful votes
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Never received the dresses I ordered
February 21, 2024
Updated review

After 2 or 4 weeks I received word they were sold out of some of the items. What? They wait a month to tell me they are sold out and then didn't way which items were sold out. Terrible customer service.

Date of experience: February 14, 2024

Easy to use site with lots of options to choose rom
February 4, 2024
Previous review

Easy to use site with lots of options to choose rom

Date of experience: February 4, 2024
Missouri
1 review
3 helpful votes
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I had a bad experience
February 18, 2023

Ordered a pretty dress for a wedding. It came snagged. They've done everything they can to keep my money. They offered for me to get a full refund if I paid the shipping. They offered a discount if I want to keep the dress. Now they've offered a gift card but it won't be active for nine days, and if I use the gift card, it will not include shipping the new product. What? Not a good first start, and last start for a customer. The dress itself was a poor quality and looks like a dime store dress from a China made company. I wanted to give them the benefit of the doubt, but they're making it very hard to get my money back on a defective product. This is not acceptable as a customer service policy. Especially for a substandard product. I work too hard to spend my money on cheap products and companies that don't stand by them.

Date of experience: January 19, 2023
Missouri
1 review
0 helpful votes
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Very satisfied with my purchase
May 14, 2024

Easy so far. The dress was beautiful. Was very pleased with my purchase. Came within a few days which is what I requested. Would definitely order again to.

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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I wish I would have read these reviews before I ordered from Cherieday! There dresses look cute online, but when they arrive cheap material! Like crazy thin! Only 1 of 3 dresses fit. My measurements were right on a size small. When one of the dresses arrived it looked like a circus tent! I measured the dress and it was the same measurements as a size LARGE! The customer service tried to tell me it was my fault for ordering the wrong size. We've been messaging back a forth for weeks. They finally sent me a 2nd dress and it's slightly smaller, but still bigger than a medium (2 inches too bigger than it should be)…this is not a small error! Their return policy is extreme! They don't provide return address. They make you pay return shipping. I'm trying to get them to take back both of the enormous dresses and just give me a refund already. I'm not too hopeful! Save yourself some money and time! Such a headache!

Date of experience: October 1, 2022
Ohio
1 review
0 helpful votes
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A Wrinkle (not) in Time!
March 30, 2024
Updated review

This fabric of this dress is a wrinkled mess. And there is so much fabric in the skirt that it is not at all flattering. The top of the dress looked pretty online. It would have looked so much better as a shift than this voluminous dress.
Also, the shipping took almost three weeks with no shipping updates or reasons for the delay.

Date of experience: March 20, 2024

Where is your size chart?
March 8, 2024
Previous review

Where is your size chart?

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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Good find, and not so good find.
August 30, 2023

I found beautiful and elegant dresses, but I disliked the quality of one. I don't like thin dresses especially if they are not then fully lined. However, the other dress I ordered was lined and quite nice, yet, the color was much brighter in real life than on the website. It was more of a deep orangish-red than a a simple dark "red".

Date of experience: August 30, 2023
New York
1 review
1 helpful vote
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I absolutely adore shopping on the Cherieday website! The quality of their clothes is exceptional. My personal favorites are their stunning dresses and cozy sweaters. Each product is accompanied by photos of models, and the size grid is clear and helpful. Overall, Cherieday has become my go-to for stylish and high-quality clothing, making my shopping experience stress-free.

Date of experience: January 15, 2024
New York
1 review
3 helpful votes
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This company tries to scam you out of your return. They negotiate left and right trying to convince you to keep their dress while they give you a store credit or a partial credit as long as you keep the dress. This is extremely frustrating as when looking at dresses, all you want is to return the dress that doesn't fit and that is poor quality. I do not recommend this website, and I have reported them to the fried agency in the United States.

Date of experience: May 9, 2023
Colorado
1 review
2 helpful votes
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Did not recieve dress!
August 7, 2023

I have not received shipment! It's been well over a week since l ordered and paid for this new dress. I need it for a special occasion coming up next week and will probably need it altered. Need it ASAP!

Date of experience: August 7, 2023
Ohio
1 review
0 helpful votes
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Cotton Clothes
May 7, 2024
Updated review

This is my first order on this websight. I hope it is shipped on time with beautiful clothing that looks like the pictures! My 3 items arrived in a small plastic bag and were so wrinkled. I am sorry I need to return all 3. The quality wasn't what I expected, was not flattering at all on me.

Date of experience: April 23, 2024

This is my first order on this websight
April 21, 2024
Previous review

This is my first order on this websight. I hope it is shipped on time with beautiful clothing that looks like the pictures!

Date of experience: April 11, 2024