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From the business
Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.
Business Highlights
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Shipping
Returns
Sustainability
Product
Customer Service
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Cherie Day Reviews Summary
The company exhibits a mixed reputation, with customers appreciating the ease of online shopping and a selection that often meets their style preferences. Positive sentiments highlight the fit and aesthetic appeal of certain items. However, significant concerns arise regarding order fulfillment delays, product discrepancies, and a restrictive return policy that frustrates customers. Many express dissatisfaction with the quality of materials and sizing inconsistencies, leading to disappointment in their purchases. Overall, while the shopping experience is user-friendly, improvements in product accuracy and customer service responsiveness are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Delivered in a pretty pink package, sweetly wrapped with a flower…beautiful dress.
I believe it runs smaller than I expected.
Haven't received my items … but so far, so good
The tracking of my order was far less than adequate as I'm sure the clothes come from China. As a "tracker" of my packages that was very annoying to me. The dresses did arrive, however, and are okay in quality but certainly not what I would have hoped for. I ordered them for my grandson's wedding but would not wear them for that special occasion as they LOOKED like they come from China... not quite like they were pictured on the website, I might say. I kept them for casual wear.
Your dresses are beautiful but your website is not. The pop-ups on the side are really annoying when you are looking for a dress for instance and all of a sudden you are looking at tops and have to click out of it.
The dresses arrived fairly quickly & I appreciated the email updates. Unfortunately, they were not what I was looking for. The dresses were fine, but more casual than expected.
Very easy to order. I did have a little trouble moving around the site.
The first one ordered was delivered and taken by someone, only to have that person return it over 10 days later. Unfortunately, it was too small. Customer service could not have been more helpful. A second dress was ordered, but unfortunately, it too, is too small and will have to be returned.
I had a problem with a delivery, and I contacted almost immediately. Customer service was very helpful, to the point where I decided to re-order the item.
Took forever to get here, and I paid extra for quicker delivery! Then realized it came from China!
Definitely not as photographed, poor quality. I will just donate to local Good Will!
Ok, except in the beginning there was a code for discount depending on your order total which would have been SS10
Many days and I have not received the order. Already sent a notice about it and have had not reply. Very disapointed.
I ordered large size. I usually wear medium. The elastic under the bust is very tight. I guess could. Wear the extra large. But if probably be to long.
I paid for the express shipping as I needed the item for an upcoming wedding. I ordered the item on June 8th and as of June 26th, I am still waiting on the item. When I checked on the tracking, as of the 26th, it states the item is sitting in California and has been there since the 18th waiting on the "carrier" to pick it up. My question is why isn't someone taking care of this, as it was tagged as an express shipping. I have not heard from Cherie Day with any updates on the delay, only asking for reviews which I am giving. I'm not sure if there will be a refund but I hope Cherie Day will make this right.
Because the dresses are not what I expected, they have to go back. They are in pristine condition as I DID NOT
Try them on. I have sent multiple emails requesting an authorized return and a return address. I followed their rules but they played with me for 3 days writing about "OPTIONS" I DONT WANT OPTIONS; the dresses are sub par. I have a headache from writing 25 digit order and product numbers in each email. I dont have the time to play their games.
Pleasant except deciding my size from the chart.
I won't order from here again as I've never received my dress. They ask once in awhile by email if I received it yet and I say "No" but they don't call or respond as to what is the problem and progress!
Have not done this site before so will wait until delivery
Cherieday representatives were helpful and supportive.
The tracker they use is not working for me and they could not tell me when the package was to be delivered.
I received the items and they appear to be as advertised.
Not enough details about each item or the company.
How can I review items that I haven't received yet? I got an email saying that the order was shipped on 6/14. According to the USPS, only a shipping label has been applied. USPS has not received the package yet. In fact, I had paid for expedited shipping but they are refunding me the additional $14 because the order is still not on its way.
Found more than I thought. Can't wait to see how much I like them. First time buyer.
Tracking says it is awaiting pickup by USPS and will send arrival date then. I would like to cancel the order. The wedding is next week and I will not need the dress. I paid for express shipping and would like a refund for the total. Thank you. Ellis Vidler
Hard to find special occasion summer dress with long sleeves. Thanks,.
Have not heard from you about my order of two dresses. Please let me know if they are coming? Not a good way to run a business. Ordered dresses 6/10/2025 Juli Green
So ordered what I thought was made and shipped within the US. Upon further review the garments must be coming from elsewhere. I paid extra for the dresses to be expedited but that was not worth it, seeing I still do not have the apparel... I would not recommend this site at all.
So far so good... we'll see if I receive my order in due time!
I'm still waiting. If I remember correctly, I ordered two dresses. My order has not arrived. Mail delivery is particularly slow these days. Our entire culture is breaking down just as the Roman Empire. We cannot count on anything, apparently.
Nice variety on sale. Easy to access size chart. Good return policy.
I would like to return product. I feel the material is sub par. Sizes too big Would like to return product but there is no address available. Please help me with a way to return. Thank you
Ordered 2 dresses and liked them both, except for being smaller than expected. Returned them and ordered in a larger size
Cherieday advertises dresses with excellent online reviews however buyer beware; the website is a scam. After tracking had no data, I started looking for reviews outside Cherieday's website and read that other customers had not received their orders. Since I had reason to believe the product wasn't shipped I requested the order to be cancelled and was told it was too late to cancel. Three weeks after ordering and one day after requesting a refund, the package arrived from a local warehouse. The three dresses that I received definitely do not match the photos and descriptions on their website. The three dresses are cheap overseas knockoffs of the dresses in the photos. This Company is selling bait and switch clothing and their website reviews are fake. The dresses being shipped are not the dresses in the photos, not even close! My review was submitted to the Company website however it was not posted, not surprised. The Company will be reported for false advertising and bait and switch practices. Also, I will be filing a fraud claim with my Credit Company if they do not issue a full refund. They need to pick up their fake product if they want it, I certainly do not.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members