Chegg

I like to have a refund.

I signed up after I saw from the website that a question has been answered. It had 770 views.

When I signed up and saw the answer, it was a wrong answer because no answer was chosen. There were also 0 thumbs up, and 2 thumbs down.

A genuine business website would not have to resort to this shady business practice. Also I cannot help a help desk!

Rented a book, and I had no problem with that or returning it. However, after I rented the book they said I qualified for free online solutions. Great!
Well, it wasn't free, it was $15/month and perpetual. My wife didn't notice the charges (she pays that bill) and I didn't until 5 months after I finished the course and returned the book. All told I spent $150 on this "service" that I never used in addition to the book,
Not worth the aggravation.

Once you are done with your subscription they still charge you and then when you cal about it, they all of the sudden, can't find your account. They are not trust worthy and they steal your money. They also do not respond.

The 30 free minutes trail is a ripoff. I was charged over $50 dollars for 60 minutes. They charge per minute and the rate for each minute varies depending on which pack you picked. They charge you since you start chatting with the tutor. The tutor kept you chatting for a moment then he/she ask you to request a written lesson that could last more than a minute. However, all this time of chatting and sharing information is worthless. Their job is to keep you more than an hour so they can charge you more. Don't use these tutors is my advise unless you want to spend a lot of money.

Chegg is TERRIBLE! It's 2022 and when you click for an answer you get someone's poorly written, hard to read photo of the homework paper they manually did the problem with. AWFUL!

Also, they send emails saying "click here to practice your probability skills". Then when I click the link a page comes up saying they have no content for this area.

DO NOT BUY THIS! I cancelled my subscription the day after I purchased it.

If I could only give this a 0.1, I would! So, basically, Chegg charged me without my knowledge! I tried to log in during the first week of my first subscription, but it said it would send me a code, but I never received it! So it appears that I never used it! So, how should I cancel my 2nd month subscription? $28 is a lot of money for a student like me! I tried contacting support, but they said they couldn't give me a refund because Chegg charges you every month unless you cancel it, which I don't know how to do if you won't let me log the $#*! in!? This is totally unjust!

This is a scam fraudulent website. I needed a study guide so I googled my question, their site popped up and showed my test and said click here for all the answers and a study guide. It showed the answers blurred out. Said pay $21 and get the answers. So I paid and there was no answers or study guide. It was a complete scam. I asked for my money back five minutes later after I told them how they tricked and scammed me via chat and they said too bad so sad. I then looked up their reviews and saw that they have scammed thousands.

So, the past week I have been asking Chegg experts questions about my homework problems relating to sign testing and runs testing. The people who have been answering have been different and they all have gotten the answers wrong. Chegg is good for simple math problems that everyone should know and not the hard statistic and probability problems only math majors know about. Don't get Chegg if you are in a college math course, but if you are in high school or middle school then get Chegg. The experts at Chegg are not experts!

I have two exams this week, so at a time like this I need/utilize chegg more than ever. However, they suspended my account because the location tracker showed that I was using it at two different locations within a short period of time, which to them looked as if I was sharing it.
I didn't share my freaking account. This is pathetic. I would simply go back and forth between my dad's office and my bedroom, which are one mile apart. Using the same account at TWO DIFFERENT TIMES in two different locations is not grounds for this blatantly false accusation of account sharing.

Chegg is horrible. It is better to spend the money to purchase chatGPT services, rather than subscription in Chegg. All answers are AI generated answers and very poor customer supports.

I renewed my account to create a study guide. The account was < 6 hours old when they suspended it for "suspicious activity." None of the triggers in their TOS were violated. Their customer support was not helpful and said it would take 48 hours to resolve. I needed to complete my guide that evening. They refused a refund and had abhorrent behavior.

Complain with the BBB, they will refund you.

They upload the wrong answers consistently and when you ask for a refund because it was not helpful, they say they will and then 2 minutes later another agent pops up and says we cannot honour it. Everytime I got it, they had uploaded the wrong answers and choppy language in the answers with lots of typos. It looks like the people who answer are not verified either. Terrible company as you call them and waste time with them but they will just say they cannot do anything and they hard a hard refund policy so it appears that they know they are a scam.

The copy and highlight function only work sporadically on the desktop and every time I change the page in the app it gives me an error. I have to stop the app and reload it every time I change the page.

Don't use Chegg. They will charge you and then block your account saying that you are sharing it when you obviously aren't. It will provide you with steps to prevent the block from happening again, after you wait 2 days minimum to regain access to what you paid for, you will take those steps - and then they will do it again. I literally made 2 storage accounts with two different emails and two forms of payment and only accessed chegg through their mobile app from my one device (you pay for two) and within a day of each account being made they charged me and blocked my account.

They continue charging me even after I deleted and cancelled my subscription. I cancelled my subscription in Jan and cancelled after I was dissatisfied by the response, I'm still getting charged.

Subscribed twice for 2 homework question. For the first question, the expert says conditions incomplete even tho all the conditions needed to solve the problem was uploaded. For the second one, the expert uploaded the wrong answer. Tried to search for some other questions and seldom find a correct answer. I don't really know why this website exists and how these "expert" got their "titles".