Would give it 0 star review if I could, you search up a question and it gives you a completely irrelevant solution that is incorrect and for a different topic. Also non-refundable absolute scam this site should be taken down... I am so disappointed not only will I fail my course but I also will lose some money to these $#*!tards
Kids don't want to learn, they want answers. They will keep asking the same questions until a hungry tutor just gives them the answer. The playing field is highly competitive and chegg does nothing to police it. They will run background checks and contact admin offices nonstop to verify the tutor yet do nothing to control the behavior that is essentially high priced cheating.
My books have always come in time- once a book I ordered was back-ordered therfore they ordered one for me on amazon.com. And if you keep the box they sent you, it is FREE (with really simple directions) to ship the books backs to Chegg.
Chegg also gives you a week after the quarter/semester is over to return them- definitely beats long lines at the bookstore during an already stressful finals week.
I order books as I usually do for my semester but I put the wrong address in. I went to change it and they would not let me, so I changed it on the ups site. Two weeks later. No books. I have tried contacting chegg and ups several times. I got a notification my books were sent back to chegg. I'm still waiting on my full refund.
This is my first review ever.
I urgently needed an answer to a set of uni questions, a search on google brings up Chegg who claims they have the solutions, I should sign up to access. With hesitation but needing the answers I signed hopefully. All the answers to the questions were totally wrong, substandard is too much of a respectful word to use. Out of 4 questions none was answered even with a junior high school's intelligence.
I don't know about their other services but I feel so scammed!
They canceled my subscription without telling me and after I have paid. This is the worst website ever because they will play with your money and time. I was not able to log in after a while. Then all my questions were not found at some point. DO NOT TRUST!
So I bought Python homework solution, paid a fair amount and it even didn't pass! [---Your review contains inappropriate language here ---]... And they don't want to refund. This is awful.
I am sharing my good experience (on homeworkhelponline.net) on purpose, to screw chegg, because they did it to me.
I have used Chegg for a couple of years now and I love it! Never had a problem with my books and I always received them in an appropriate amount of time! I love how they let you read the e-book while you wait on your order! They have good prices for rentals. I always save a lot of money by renting from them for school books! They send little goodies with your books sometimes!
These people are worthless. Don't subscribe to them. Only 0.*******% of the solutions are correct. Also when you post a question, they take ages to answer that. WORST SITE EVER. They are running scam in the name of educational website. It is more tempting to subscribe for it, but it is not worth it. Please don't waste your money.
Great site where you can get cheap books used and for rent. Someday everyone can have their books on a kindle or ipad but until then I do not want to waste money on buying expensive text books. Great site for those of us who cannot afford expensive books.
It is all about Subject Matter Expert Coordinators. They are greedy and don't perform their duty honestly and correctly. Coordinators at Chegg never reply to Experts's question either in official Whatsapp group or via mail. The coordinators at Chegg are making students' and experts' experiences worst and it will cause loss directly to whole chegg community.One of the worst example of coordinators lazyness is they review expert answers and score it 0 without reading what is being asked in question. Experts need to remind them to read whole question and then score correctly. Chegg websites also fail sometimes to meet user expectation. After solving student question for 1.5 hours, at the time of submit the site respond that you have skip this question even when the question is never skipped and answer clock is ticking.
Order #: MEEYA3BQ
It was 4 days after the due date of the subscription and i was sick. Chegg charged me for next month's subscription. I tried to complain and customer service name Knox said that I used it a lot. So what if I used a lot before but not after subscription should have ended and I'm finished school. The customer service member did not care. This is a scam!
I have used all of the buyback companies, and this one is the absolute worst. The customer service is very very poor. Bait and switch (offer one price and pay another), lost books, lost account info, long wait times on hold, then customer service reps who can answer no questions. Avoid at all costs.
Regarding the refund request, we have reviewed your account, and you are ineligible for a refund on your most recent charge. If you decide you need it again, you can always resubscribe on your Chegg account https://www.chegg.com/my/orders-next.
I am so sorry for any inconvenience this may have caused.
This is their reply for a subscription I did not want and I never used. Tried to avoid the payment right away and they were no help.
Please do bot fall for this website! They will take your money
Stay away from Chegg! They will trick you into subscribing, claiming that your questions have been answerered but it's just the questions that are copy pasted in the answer section. Yet, they would not do a refund
The textbook solutions for this site are great. However, I have had an issue just signing into the account with almost every attempt. I have had to create a new account with these guys several times and every time I have to do it, my debit card gets locked for potential stolen card. This is just one example of the thousand reasons I have been locked out of the site. I work full time and have a young family on top of school so spending a couple hours just trying to get this site to work so I can get some help on my homework is less than ideal. Needless to say, I will no longer be doing any business with Chegg.
How pathetic of Chegg. As a college student for the last 4 years, I had only heard of Chegg through my close friends. I had a Chegg account for 3 years in college. Never saw a single ad for Chegg ever, but now I see ads for on Snapchat, Tik Tok, etc. That's how you know a company is at an all time low when they are posting ads on these ubiquitous social media sites. It is ironic how Chegg would offer a convenient way to cheat in college but act as a complete informant of its own users to universities around the nation. Now I see the Chegg ad on Snapchat claiming to "help 90% of college students" and I cannot help but to laugh out loud
While it does have helpful answers, it is not worth the trouble! I have been suspended before and this morning my account was deactivated because I had chegg open on my laptop and accidentally opened it on my phone. They assumed I was sharing my account and did not give me any kind of chance to redeem my account or tell them what happened. Ridiculous! If I am on chegg for a while for homework or studying, they will make me reset my password because my account usage is too high. They have no business being that strict on their website. I could keep on ranting about how aggravating it is but you probably get the point. I can see other reviews feel the same way I do. Not worth the money and frustration.
Today i am unsubscribing from chegg. Tomorrow i have an exam and i am using it to prepare myself and i received an Email that it is suspended for 48 hours. I called them but they gave me the bul**t of "as much as we would like to help but blah blah". Anyways $15/month for a lot of wrong solutions in engineering i am not sure if it worth the money anymore.
I cancelled my subscription back in Nov. 2021 and then received an email today that I was charged for the subscription which I don't use. I unfortunately slack at checking my account because my life is busy. Today when I received the email I logged into my old Chegg account and noticed that my subscription had been reinstated back in April. So I have been getting charged for 3 months without my knowledge or consent, I contacted customer support and they said that there is nothing that they could do and could not explain to be why my account was being charged after I cancelled in Nov.
My only explanation would be that when I spoke to a Rep in Nov. That they only paused my account and didn't actually cancel it as I had requested. Now I'm out $75 for something that I don't use
Overview
Chegg has a rating of 1.2 stars from 457 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chegg most frequently mention customer service, credit card and free trial. Chegg ranks 108th among Textbooks sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members