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Check PeopleReviews 467

2.7

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Check People Reviews Summary

CheckPeople.com presents a mixed reputation among its users. On the positive side, many customers appreciate the quality and accuracy of the background checks, citing detailed reports and useful information that can be difficult to find elsewhere. However, significant concerns arise regarding deceptive billing practices, with numerous complaints about unauthorized subscription charges and difficulties in canceling services. Customer service experiences are often criticized for being unresponsive or overly focused on upselling rather than addressing issues. Overall, while some users find value in the service, the prevalent negative feedback highlights a need for greater transparency and improved customer support.

This summary is generated by AI, based on text from customer reviews

service
120
value
125
shipping
46
returns
85
quality
114

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New Jersey
1 review
0 helpful votes
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Great way to sell items
January 11, 2021

Marketplace has been a great way to sell items and I have done a lot of background checking with people before meeting them.

Date of experience: January 11, 2021
Hungary
9 reviews
49 helpful votes
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I cannot decide
January 3, 2021

I tried this site, but the link they sent me is broken or something is wrong. I use Windows 10 and Android. I tried to open it from four different browsers, two different devices, multiple different settings, etc and all I got is either a white blank page or a grey one. If I try to reload either it would do nothing or cannot be reloaded at all. I ran out of ideas. Why would I pay for their "services" if I cannot even see what they could offer? What I could see in the "preview" or whatever you call it was a load of certainly outdated information.

Date of experience: January 3, 2021
Iowa
1 review
2 helpful votes
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They stole money from me
December 27, 2020

In August 2020 I used their service one time and canceled my membership in September 2020. Come December 24th they took $30 out of my account without an email to explaining why they did this. I called that day and spoke to customer service (who was very hard to understand). She told me that she would reverse the charges and expect an email that day. Today is December 27 an no email and charges were not reversed. I find it suspicious that the money was withdrawn on Christmas Eve. This company has stolen money from me! Do not trust them with your credit card or bank account.

Date of experience: December 27, 2020
Illinois
1 review
0 helpful votes
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Very Happy About This
December 25, 2020

Found all of my friends social media accounts that were connected with their phone numbers. Very happy about this!

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Saved me a lot of time and customer support was great at helping me terminate my account when I was done using it.

Date of experience: December 23, 2020
Georgia
1 review
0 helpful votes
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I found a relative in Texas that I had been looking for. I am so thankful for sites like this. Much informative and helpful.

Date of experience: December 23, 2020
New York
1 review
0 helpful votes
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Much Informative
December 24, 2020

I tried a search on myself and was shocked at how much information was out there. I will use it again and giving 5 stars.

Date of experience: December 23, 2020
West Virginia
1 review
0 helpful votes
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Better Results For Me
December 24, 2020

The results were mixed but having tried many other background checkers, check people had the most to offer and better results for me.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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User Friendly Website
December 24, 2020

Extremely user friendly website and it was not very long for me to find the information that I was looking for.

Date of experience: December 23, 2020
Illinois
1 review
0 helpful votes
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Man in the CS was Nice
December 24, 2020

The man in customer care was nice and did everything he could to help me with my issues. I will give him 5 stars.

Date of experience: December 23, 2020
New Jersey
1 review
0 helpful votes
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I will use it again
December 24, 2020

I shamelessly used the background checker to look up people that matched up with me on a dating app. I will continue to use it.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Helpful For My Business
December 24, 2020

I have sold over 300 items on Facebook marketplace over the last year and Checkpeople was helpful in assisting me to make sure that I was dealing with safe people.

Date of experience: December 23, 2020
Missouri
1 review
4 helpful votes
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$1Trial period for 3 days. They also charged an additional $6.99 for one report - Non-Refundable, of course... plus a $29 monthly fee preauthorization. Called immediately and waited on hold for 16 minutes before foreign operator named "MIKE" - LOL, answered. Said there was a checkbox authorizing the $6.99 for reports. I never could find it after trying to recreate it. He offered two different offers for cheaper monthly rate to stay a member, but I cancelled anyways. This company evidently has to hide their fees.

Date of experience: December 22, 2020
Georgia
1 review
0 helpful votes
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Best Tool
December 20, 2020

Best people finder tool out there. Was very fast and easy to get my report. I will definitely use their service again.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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Updated Database
December 20, 2020

After trying 3 other reverse phone number checkers it was clear that checkpeople had the most updated database.

Date of experience: December 18, 2020
Illinois
1 review
0 helpful votes
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Good Customer Service
December 20, 2020

The gentleman from customer service was super helpful. I would definitely rate him 5 star for his help.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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Increase Sales
December 20, 2020

With the amount of Facebook marketplace selling that I do I have been using the premium solution of checkpeople and has been effective for my personal sales.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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Easy Website
December 20, 2020

Very easy website to deal with. I had no issues with signup and receiving my report. I will again use it.

Date of experience: December 18, 2020
Georgia
1 review
0 helpful votes
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BS!
December 17, 2020

Shady company that have hidden charges! It says. 99cent but actually pre authorize your card for $29.16! Does not HIGHLIGHT A 3 day trial! Offers a pdf option does not highlight a $6.99 charge! They will not refund you either on the phone they want you to write them a letter even though you never used the feature and calling a few hours later!

DO NOT GIVE THESE COMPANIES ACCESS TO YOUR BANK! That's why they do not take Capitol 1! They want you checking information for a reason!

Any company that doesn't take a CREDIT CARD IS USUALLY A SCAM! They know it's a easy dispute!

Date of experience: December 17, 2020
Tennessee
2 reviews
1 helpful vote
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DO NOT waste your time or money!
I ran a check on myself.
I could have gotten the same information by opening a phone book.
Almost all information that it gave me was incorrect.
It gave me WRONG: Phone #'s, relatives, emails, assets, ects.
It could NOT find: driver's license, gun permit, cars, motorcycles, Actual relatives, Bus. Of 20 yrs.

Date of experience: December 16, 2020