CheapOair
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Pakistan 1 review 0 helpful votes
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Nice experience
November 15, 2021
Good experience, quick and better response. The prices are reasonable and better than others.
Date of experience: November 15, 2021
Texas 1 review 0 helpful votes
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Excellent experience excellent always relatable and...
October 7, 2022
Excellent experience excellent always relatable and get a better deal
Date of experience: October 7, 2022
California 1 review 0 helpful votes
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So easy to conduct business with cheapoair
September 9, 2023
So easy to conduct business with cheapoair. Never encountered any problem booking with cheapoair.
Date of experience: September 9, 2023
Virginia 1 review 0 helpful votes
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Good deal
August 14, 2021
Updated review
Good and fair service traveling to place I know I am going to enjoy.
Date of experience: August 14, 2021
Date of experience: August 14, 2021
Nigeria 1 review 0 helpful votes
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Your response is very slow after taking the payment
January 6, 2024
Your response is very slow after taking the payment
Date of experience: December 30, 2023
Arkansas 1 review 0 helpful votes
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I was able to change my flight, but i paid more than...
September 10, 2023
I was able to change my flight, but i paid more than originally paid
Date of experience: September 10, 2023
Ohio 1 review 0 helpful votes
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Always great service, I bought tickets for years
June 9, 2023
Always great service, I bought tickets for years. Thank you for the good service
Date of experience: June 9, 2023
South Carolina 1 review 0 helpful votes
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West Coast Swing
June 20, 2022
Fairly user friendly... Price comparable and many options and explanations...
Date of experience: June 20, 2022
California 1 review 0 helpful votes
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Kind customer service that was willing to accommodate...
April 25, 2023
Kind customer service that was willing to accommodate & listen to you.
Thank you
Date of experience: April 25, 2023
AE 1 review 0 helpful votes
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Wonderful and easy access also the price was great...
December 31, 2023
Wonderful and easy access also the price was great at such a short notice
Date of experience: December 31, 2023
Massachusetts 1 review 0 helpful votes
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Great experience it was so easy good price and easy
April 1, 2023
Great experience it was so easy good price and easy
Date of experience: April 1, 2023
California 1 review 0 helpful votes
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Excellent website very cheap airfare and easy to book...
December 31, 2023
Excellent website very cheap airfare and easy to book for all my flights
Date of experience: December 31, 2023
Tennessee 1 review 0 helpful votes
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It said no extra charge and after I confirmed, it was...
September 25, 2023
It said no extra charge and after I confirmed, it was $ 350 extra charge. Thank you
Date of experience: August 26, 2023
Delaware 2 reviews 0 helpful votes
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Information is hard to understand
February 22, 2023
Information is hard to understand. For a cheap flight this is costing a fortune
CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2023
Florida 1 review 0 helpful votes
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Very quick response from bot
January 1, 2024
Very quick response from bot. Easy to understand instructions
Date of experience: January 1, 2024
New Jersey 1 review 0 helpful votes
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It is my favorite web side to purchase air line ticket
December 29, 2023
It is my favorite web side to purchase air line ticket.
Date of experience: December 29, 2023
Oregon 1 review 0 helpful votes
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Great...
September 1, 2023
Great...! Thanks for all your speedy help. Great customer service..
Date of experience: September 1, 2023
Thailand 1 review 0 helpful votes
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Great service and easy to use and made travel pleasant
April 27, 2023
Great service and easy to use and made travel pleasant.
Date of experience: April 27, 2023
Dominica 1 review 0 helpful votes
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Very easy and quick
December 30, 2022
Very easy and quick. My mom have been using cheapoair and so have I
Date of experience: December 30, 2022
Florida 1 review 0 helpful votes
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Good job and the agent is accommodating as well
December 31, 2023
Good job and the agent is accommodating as well. Thank you. Happy new year
Date of experience: December 31, 2023
Overview
CheapOair has a rating of 3.9 stars from 14,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
service
2,778
value
3,006
shipping
2,765
returns
318
quality
3,081
This company responds to reviews on average within 3 days
Instant Feedback
231,384 reviews
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- New York, NY
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Business History
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
Phil F.
Typically responds within 3 days
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.