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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The website was fast and intuitive Very complete list of options.
I was booking a domestic fly Osaka to Haneda. I got a little problem, so I called cheapOair immediately and I received a wonderful customer service that help me through the reservation process.
Easy & efficient. Good friendly agents, I appreciate & recommend to all the passengers.
The rates don't seem to be any better than Priceline or Expedia
I'm not going to say it was good nor bad, didn't see much difference in going through the normal process with American or Delta
Staff has not been responding to my query as to why there's a "Pending" remark in the e-ticket number of my traveling companion for about 5 days now. Still waiting for the response and our travel is already this coming Monday.
Booking online trying to find the best time in flight is very easy for your website.
It's been good until now. I'm trying to check in and I can't figure out how.
Things worked out good.
Good experience, thank you for everything.
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Please keep up the good service. So far I am happy of all your services. Thanks
IT WAS A GREAT EXPERIENCE.I HAVE ENJOYED THE GREAT AND QUICK SERVICE.
I looked at many sites and CheapAir seemed to be the cheapest I hope the price goes along with the wonderful service. If it is I will refer others to your site
So far everything seems ok waiting on time to travel. Thanks to cheapOair makes it easy for seniors to book their flights
We've used COA many times. They have the best prices all the time. You should alway check them out first. Then compare.
I appreciate the regular updates and the other services that are feasible to take advantage of in advance of the trip.
I've always had great service and support from this company thankyou
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members