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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Can't wait to get back to the mountains for down hill skiing and rock climbing
It is not straightforward to apply miles. Would like it to be easier
Great pricing and itineraries, ease of use on CheapoAir website
Very smoothly reservation and easy and customer's service dedicated to the job
All experiences have been good. Flights thru Cheap O Air have always been dependable and pleasant.
Price is very important to us. cheapOair hasn't let us down. Thanks!
Nice and easy to transact. No issue at the moment. Will still use this site in the future
Good no issues other than confusing. Don't know what to say other than I need more character
I had some error but got it fix, I use this cheap air to purchase my tickets and will continue!
Was grateful to work with a knowledgeable human being whem booking a complicated trip to destinations I had never been to. Wonderful!
Done many trips with cheapoair, great service great prices
Variedad y ofertas de viaje que están a disposición de las personas
Everything was fine. Always good fairs, accurate and fast work of the system.
I've booked many flights within 10 years, always it was fast and variety of options.
It have always had good experiences with CheapOair, you should allow multiple accounts on your app...
Nice experience with the website and it makes it really easy to buy!
My previous experience was cool and awesome and l will always recommend to people.
Pray the flight is successful. Don't want any time or day changes. Don't like surprises. They can assign my seat.
They have very good customer service and great accommodations. Great rates, too!
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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