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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

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Ecuador
1 review
0 helpful votes
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CHANGES
June 2, 2022

Too many fare changes every time you enter the page

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Fly away
June 2, 2022

Thank you only one way this time, It would nice if you honor Military discounts.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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CheapOair
June 2, 2022

Easy to book not overwhelming good prices and good times for best flights

Date of experience: June 2, 2022
Nevada
1 review
0 helpful votes
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Idaho trip
June 2, 2022

Like all similar sites travel reservations are cumbersome and somewhat frustrating

Date of experience: June 2, 2022
KR
2 reviews
0 helpful votes
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Affirm
June 1, 2022

Payment with affirm is Easy and simple also very helpful.

Date of experience: June 1, 2022
South Carolina
1 review
0 helpful votes
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Always a pleasure
June 1, 2022

You make it very easy. Great experience every time I make booking.

Date of experience: June 1, 2022
Hawaii
1 review
0 helpful votes
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First time using CheapOair!
June 1, 2022

Super helpful in finding a decent price for my trip! The only problem was when I was making an account, I didn't like that I could create a password that had symbols but when I tried to sign in, it wouldn't accept that password till I made one without symbols.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Ok
July 1, 2022

Was attacked by virus during payment. Really very unnerving. Viruses and scams are everywhere

Date of experience: June 1, 2022
Georgia
1 review
0 helpful votes
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I had a good experience
June 1, 2022

Good experience it was no worries making my reservation

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Really good so far, just waiting on confirmation on seat selections.

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Easy process
May 31, 2022

Super deals! This is myfl first time using this site to buy airplane tickets and experience was ideal, easy and cheap!

Date of experience: May 31, 2022
Maryland
1 review
0 helpful votes
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Easy Easy Easy
May 31, 2022

Very easy process, simple to use the website... I love it.

Date of experience: May 31, 2022
Sri Lanka
1 review
0 helpful votes
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One of the best travel sites
May 31, 2022

Hello,

I had a great experience and everything went well

Date of experience: May 31, 2022
Puerto Rico
1 review
0 helpful votes
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Experiencia al viajero
May 31, 2022

Rapido y seguro. Variadas opciones de vuelos. La pagina agiliza wl proceso de busqueda y aporta sus recomendaciones de dias arternos.

Date of experience: May 31, 2022
Colombia
1 review
0 helpful votes
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I don't understand why he didn't ask me for my passport

Date of experience: May 31, 2022
Panama
1 review
0 helpful votes
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Unable to process payment with credit card, once I DID received bookig confirmation, then booking was cancelled and credit card will be credited.

Date of experience: May 31, 2022
North Carolina
2 reviews
7 helpful votes
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Cheap like name says
June 30, 2022

Cheapoair like name says is cheap in service. If airline has any issues these skrs just say we dont know anything. Give connection of 30 mins away and no way you can catch connection on jfk and ewr but they dont care. If something bad happens then they dont even update on ticket you create AIR TICKET NUMBER & AIRLINE CONFIRMATION. Booking# *******

Date of experience: May 31, 2022
Ecuador
1 review
0 helpful votes
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Service
May 30, 2022

Excelente servicio lo recomendare a muchas personas

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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If you cancel a trip, they will promise credits on further flights. The credits are lies. When you buy a trip, at the end of the transaction, it informs you that the plane is now full, therefore you need to book another flight. However they take the money from your credit card and put you on the plane anyway. When you can finally speak with somebody, they transfer you 28 times. Then they email you asking very stupid questions such as: booking numbers, confirmation numbers (which are information they already have). If you do not reply within 24 hours, they close your ''case'' and keep your money.

Cheapoair are scammers, I will never buy a single plane ticket with them anymore. I hope this review will make them lose more business than the money they stole from me.

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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Worst experience with Cheapoair during the pandemic era, gave a new meaning to the fact why NOT to use any third party agency for booking flights :(

Date of experience: May 30, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209