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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Fair pricing great experience 👍thank you! CheapOair Its been a great experience I give them five stars...I highly recommend there service for your next travel!
I checked in but did not realize that I had to wait so long fir my connecting trip to Ohio
Operator was helpful, Credit card use should also have a drop-down list for US military bank use over sea (APO, AP, AE)
Not user-friendly! Too many ads on the confirmation page! Too many added charges.
Excellent. The best. Perfect. It is easy to book. Very clear.
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I'm every time I travel to mexico, I'm used this app to do it, good services but need more options to do it a baggage purchase thanks
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I liked how someone called to
Confirm my flight and everything was cheap and organized
CheapOair always works so well and professional. As for me, this is the best site with a lot of serving flights, hotels, cars. We can get everything I need from CheapOair.com. Thank you for serving.
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Great and website was easy to navigate and prices were ok. I would recommend the site to others
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Great and website was east to navigate
Satisfactory. Found good price and available times for my travel needs.
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Great fares, service and excellent website. Check it out! You won't be disappointed.
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So far it seems smooth I'll let you know if I can see my itinerary
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Excelente, con un buen personal. **********************
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Tome CheapOair por casualidad. Funcionó bien, aunque en el interno de Argentina los precios ha sido un poco altos.
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Each time I research flights for my travel, I end up purchasing at cheapOair.com, rather than the airlines directly.
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Every set was easy
I have used this site before
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Great overall process and experience
Easy to find the Airlines
The best is everything is online no need to call and speak to someone
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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