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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews

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Cayman Islands
1 review
0 helpful votes
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Awesome experience thus far, prompt and efficient. However, why are the Seats Pending? Is it because we are still a distance from the Flight?

Thank you :)

Date of experience: May 19, 2023
Thailand
1 review
0 helpful votes
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Great way to book cheap flights and was pleased with you ease.

Date of experience: May 18, 2023
Tennessee
3 reviews
1 helpful vote
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Carpe diem
June 19, 2023

Booked a flight for 09/19 TO Madrid.
RETURN for 10/05.
$614 per person. Killer!
Got tix im email. Return date sez 10/03.
What?!
CS agent sez I selected "ALTERNATE" date.
BS!
Strangely though, I CAN get original return date for another $85 per person. Since I could only understand a limited amount of words that agent was saying, I said, jeez, sure, just book it. Figured I'd deal further with it later.
Just tried that...
HAHAHAHAHA!
Idiots!
Gonna use the tix as issued.
But, carpe diem.
Just sayin'.

Date of experience: May 18, 2023
Georgia
1 review
0 helpful votes
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Great price and ease of use on the website. Looking forward to booking my next trip.

Date of experience: May 18, 2023
FM
1 review
0 helpful votes
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Fast and easy
May 18, 2023

Fast and easy. Good, good good good good good good good good experience,

Date of experience: May 18, 2023
Philippines
1 review
0 helpful votes
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Very good Experience and next time I will be looking forward to using your service again, thank you very much hopefully my flight and everything is awesome.

Date of experience: May 18, 2023
Kenya
1 review
0 helpful votes
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So far so good service
May 18, 2023
Updated review

So far so good service. The platform was equally very useful and user friendly

Date of experience: May 18, 2023

So far so good
May 18, 2023
Previous review

So far so good

Date of experience: May 18, 2023
KR
1 review
0 helpful votes
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Great service and favorable travel options.thank you so much

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Easy interface, quick approval, and lots of options to choose from. Great app!

Date of experience: May 18, 2023
Egypt
1 review
0 helpful votes
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It was a very nice and quick response. With a lot of choices given. I recommend many people to use it always

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Great job thank you it's easy to use and offers a very competitive price

Date of experience: May 17, 2023
New York
1 review
0 helpful votes
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Very easy to book the flight online. I like that there are many flight options and different payment options also.

Date of experience: May 17, 2023
Arizona
1 review
0 helpful votes
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Easy to use, loved that everything was in one place.

Date of experience: May 17, 2023
Florida
1 review
0 helpful votes
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Great site
May 17, 2023

Great site. Easy to use and navigate. Recommend it always

Date of experience: May 17, 2023
North Carolina
1 review
0 helpful votes
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A little misleading
May 17, 2023

A little misleading. You have to be very careful not to fall into their traps to upgrade.

Date of experience: May 17, 2023
Florida
1 review
0 helpful votes
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User friendly booking experience. However your booking page contains too many add ons that makes navigation confusing. Please limit the page to booing confirmation.

Date of experience: May 17, 2023
Texas
1 review
0 helpful votes
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My experience was awesome and I got all I wanted at a cheaper rate and reasonable time frame.

Date of experience: May 17, 2023
Kentucky
1 review
0 helpful votes
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Easy to use website
May 17, 2023

Easy to use website. Always able to find deals on flights!

Date of experience: May 17, 2023
Texas
1 review
0 helpful votes
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Great prices and easy process
May 17, 2023

Great prices and easy process. Lots of options for extra protection around delays and cancellations.

Date of experience: May 17, 2023
California
1 review
0 helpful votes
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Website locked up one time, but otherwise the website was helpful and my booking easy.

Date of experience: May 17, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209