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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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You all are the worst company. It's been 5 years since I use cheapOair to purchase my tickets when I travel. But today I was dissatisfied when I had an emergency home and I was trying to go home even after I purchase insurance on my ticket they did not allow me to cahne my date to fly home to assist my children. Even I told them that I was in distress. I will never use cheapoair. They are liars one person even told me I can get another airline that doesn't fligh in cap Haitian and he needed me to pay another 499. It is a shame to use cheapoair.
Just professional and transparent about the clarity of our trip
I really love this site and always use for my travel plans
It worked well, easy to navigate, I've used it before and probably will in the future.
Es bueno pero se tarda para confirmar vuelo, pero es bueno
Slow loading at times; on first booking I had to have some guidance from customer service!
First time trying and first time buying. I saw a straight flight now its changed to connected flight. Not impI am trying this airlines for the first time. I'll see how the out come.
First time trying and first time buying..
It sucked I was going through something I did not want your people say call the airline they say call you guess I'm just out 99.00
We have reached out to the passenger to obtain additional information so we can assist with the concern.
It's ok just found where to put my known flyer number
Súper bueno muy bueno fácil y rápido Gracias por la aplicación
Thanks its been really convenient and easy to use with good quality and value
I had previously paid for my seats 80 additional dollars and now the flight is asking me to pick seats
Fast and easy to use the website & the process on applying for a card.
Great service good deal thank you…………………………………………!
Always great dealing with Cheapoair. The Cheapoair website makes it super easy to find great scheduling and a wide variety of flights. At least one is sure to please.
I have already traveled and it gives me confidence
This is not a good agency to book with flight. You book the ticket ahead of time so you dont have to worry of your schedule and the price of ticket. But with them, it is positively flight will chnage. Once the schedule chnaged it will take couple of months for them to book and you will worry that you will not get the same flight details. You will have anxiety of your bookings like hotel and entrances ticket because you don't know if you will get the same time of your schedule.
This is being reviewed
Good service...I will continue to use the service.
Great service. Easy to navigate, and everything very clear thank you.
Seat selection should not be charged. It should be first come first served.
We appreciate the feedback, however, it is the airline who charges the fee for seats, we are the travel agency and do not control airline operations.
Kind Easy good good Great awesome easy yes yes yes yes
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Our representatives have spoken with this customer regarding the expressed concerns.