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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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No resolution, they cancel my flight and I have been 2 weeks waiting for a resolution! Every time I call an agent tells me give us 72 hours the airline hasnt responded. It's a scam!
Customer service was heard to hear with the back ground noise
Cheapoair took our money without our consent. We are chasing chapoair for a month now but the agents are telling so many promises.
RETURN BACK OUR MONEY
Thank you for your feedback. Customer has been assisted.
Overall another great booking. Just had a hiccup navigating from the car rental info.
Very easy and quick! Wonderful since our original flight was sold out out. They found us a cheap last minute flight that was better for the trip!
Thanks, so easy to book... the best experience.
Thanks for making it easy to travel
Thanks for the service. Nothing more to discuss or say. Reservations received promptly.
Muy buena y los asientos comfortable y la attention muy buena
Fast easy and the easiest its ever been thank god for cheap o air and spirit airlines
It was good it was really easy to book my flight and pick out my seat hopefully the plane ride go as smoothly as my booking
Great communication! Will use again in the future travel arrangements.
Quick, easy, and a great deal! The site was easy to navigate and populated options quickly!
Cheap fare is really cheap. That's the point of the cheap fare website
They have too many hidden fees and if you try to contact their customer service they are completely unhelpful
Thank you for your feedback. Our representatives have been in contact with this customer regarding his concerns.
Not bad. Easy to use. I really appreciate the fact that you can match your ideal going trip with your ideal return trip.
Excellent and efficient, very helpful and follow up the matter thoroughly
I easily able to booked my flight and the web site is easy to access no hidden fees also
I need help to know what happened. I have a booking #******* with Volaris. At the reception at the airport, they said it was canceled. And showed me a receipt of CheapOair have canceled the flight.
Please contact me. As soon as possible. My email is *******@icloud.com
I spent $409.80 on a flight I lost and want refund for services not rendered.
This is being reviewed.
Really good service and help when cheap booking for any trip
Booking was seamless, really great experience, would certainly this site going forward.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reached out to this customer regarding her concerns