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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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FACIL, RAPIDO Y ENTENDIBLES LOS PASOS PARA COMPRAR EL TICKET DE VUELO
My experience it's perfect thank you for your support and services. From Morocco
Good flight but to much advertising for me I don't know if i got my flight booked or not.
Seamless experience in my booking and great prices
Very good always great when i use this airline. I think this great. But to write or type so much for a person like is a little to long. And i haven't done this in a while.
Im yet to experience your services when I board on 7 Dec 2023.
Cheap O Air is the best! I will always your site for my travel needs.I have been a long time customer.
User friendly. Good prices. Up to date travel notifications
Easy to book. Loved how efficient the website is and easy to navigate
Great service and very affordable to deal with and also is easy to apply
Easy for convenience and I was able to complete my purchase with no issues.
Found cheaper price than other websites and got a quick response and was super easy to book
Excellent customer service and great deals short flights
Good so far
It took a littlewhile with the calls being kept on hold to get the confirmation
However overall the experience before the actual flight trip has been satisfactory.
Happy with this booking experience. Will book here again.
Easy booking I like that the price they show is the actual price no hidden fees and more taxes after.
I didn't see $50.00 off on apply new credit card from you?
Great prices and used before I would book with again.
No problem making the booking. Wanted to use an older gift card but gave me no options.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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