CheapOairReviews 14,841

The sales man entered my name wrong and then he refused to correct it.My name needs to read as follows:-
JOSEPH NGUI MWAU NDOLO.It should read that way to reach my name on my passport!.Please correct it and delete the "Dr".
The sales man,Philippino I guess,who had very poor communication skills and at times his accent was hard to understand was also unfriendly especially when would ask him to repeat what he just said.it is 16 days now since I have been asking you people to correct my name so that it reads the same as on my Passport but no response to this day. I would never again book a flight with CheapOair, never and neither any one in my family and friends.You people totally irresponsible and don't care about customers.
It is generally difficult to understand these
My name the wrong

I thought I was getting a good deal of a trip. The site somehow got my daughter's name erroneously, when I asked them to correct her name, they said they'll have to charge me for making that correction. I thought it was rude of them to make me pay for their mistake, and I decided that cancel the trip. Although I canceled half an hour after the purchase, meaning within the 24 hour window for cancellations they still charged me $50.00 as cancellation fee. Needless to say I'm never going to book with Cheapoair.

Thank u and great listen very well was very helpful

Excelente todo el proceso muy rápido lo recomiendo 100%

Good and knowledgeable help desk and was grateful for the help booking my flight. Took time due to technical issues but was finally resolved by the customer service team. Overall it was great

Fast, Easy, and affordable. I will definitely use CheapOAir next time I need travel help.

Very good service.feel happy by traveling in it.good hygienic food.comfort sitting place.every thing is ok

Was able to get a bit cheaper flight. It is unfortunate that when we book another ticket for the same flight there was a price increase

CheapOair just gets worse over time. I've used this app for over 5 years. In the past, it allows the passenger to use points and redeem for either an e-gift card or directly to a new booking. However, since last year, those points became unable to redeem. I have ******* points that equals to a few hundred dollars that cannot be redeemed and used. I contacted their customer services a few times and they can only copy and paste general instructions on their website that doesn't work in reality. Do not waste money to book from them.

Hi my name is Priscilla here um did I already paid for my flight for tomorrow morning

Easy to process our flights and cheaper than other sites. Thank you!

Good work done at booking our flights to London from Manila

They did said when i made the booking that i needed my full name so i didn't include mely middle name. Also they did NOT INFORMED ME THAT BAGGAGE NEEDED TO BE PAID SEPARATELY! Im flying to Guatemala but must make a stop so i have to pay four times for luggage! That is absolutely RIDICULOUS! EVERYTIME I CALL CUSTOMER SERVICE THEY TRY TO SELL AN ADD ON TO MY BOOKING

Your company is so busy advertising and overselling, you forgot to do your primary job of actually booking our flights

Don't agree with the charging in US $. I'm in Thailand using a Canadian Credit Card. There is better exchange rates. Otherwise the service here and in the past has been OK.