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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good deals in terms of prices and options that can give the traveler a big window to choose from.
Lots of options and easy to navigate. Customer service was a lot of help
Tricky to do change with the seats I choosed seats for me and my wife, suddently it had chosen wrong seats. And no way to change back
It was user friendly and easy, and the support provided was great
Booking on this website is new to me. I normally book reservations directly through Hawaiian Airlines.
Excellent, have no trouble making the best choice.
It was ok.but didn't expect to have to pay for seat.
Easy and nice to book a flight this website is very important
Great crew good prices reasonable prices always friendly staff
Thank you
Great will use again very very easy. Great prices will recommend.
Awesome app! Clear and easy to get My trip. I always use cheapoair! Highly recommended.
Quick response, give me something that I want to know about my flight
Good price for multiple flights. It is better if I could add the 3rd Extra checked bag as the time of booking
Amazing and flexible rates, cheapoair is easy to book flights internationally
Fast, understandable, friendly, easy to use, awesome!
I book my flights by cheapoair because of their efficiency
So far so Good the service was Alright and as good as the other compagnie
Found what I needed! Fast! The man on the phone was very helpful and pleasant.
The selections were not easy to navigate. The screen disappeared several times before I could complete my information. I was unable to select a seat.
SO HAPPY & NICE FEELING CHAT WITH YOUR STAFF AND ITS A NEW EXPERIENCE FROM MY PART TO GET THE HELP FROM CHEAPOAIR STAFF WHEN I HAD A CONFUSION FOR MY NAME TO DISPLAY ON THE TICKET.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members