On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Navigating your website was quick, simple, not complicated. Thank you.
Buen servicio exelente trato de personal felicidades sigan asi
Very nice and quick in getting prices for flights and hotels
When I initailly purchased this ticket, it clearly stated my travel time was 15 hours. The first flight was 5 hours and 55 minutes. The sceond 7 hours. After payment, the second flight changed to 14 and a half hours and now my travel time is 21 hours. I absolutely do not like websites posting false or misleading information.
I like their great service and quick process for booking my reservation.
Easy access and booking in the website. Took little to no time at all to complete transactions.
Good service and fast response to the needs of customers
I like the app but I don't like the way they keep changing the time of flight especially we're traveling internationally we w
Good options, fare prices, easy to use app.
Thanks
Great deals always. I was able to book with ease. Representative very helpful
I had no trouble booking my flight; it was easy and convenient.
Hope I get to the airport and still have a reservation
Everything was very good I'm completely satisfied.
Quick and easy. Super cheap for a flight and hotel to Las Vegas. Will be booking with them every trip
Due to website lagging, two payments were took instead of one, I am now late on my car note because I am waiting for the other charge to go back to my account.
Thank you for your feedback. Our apologies for your experience.
Muy buena y m encanta biajar y muy seguro el viaje
Easy and very pleasant. Fast service and customer friendly.
The website is very simple and easy. One can easily choose and book flights at his/her convenience.
No issues when scheduling my round trip. All is good with my arrangement.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have looked over your reservation and all this was booked online and total trip was always 21 hours which included the 2 hour lay over, also you had booked a previous reservation but cancelled that and changed the dates, that also was 22 hours. We have looked over the website availability and we are not seeing any flight duration for 15 hours. Our apologies for the inconvenience.