On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy to book flights, always getting good deals.
Easy to use website with cheap and affordable flights
They always have a good price and like to help people with good attitudes and honesty explaining all the requirements
Everything went smooth, but there's always room for improvement.
Awesome the rates the times I enjoy finding great deals. It makes me book more trips. Being retired I am able to do so.
Easy and fast way to book a rental. I've booked several flights through this site and it has always been a great experience.
After multiple attempts I was unable to check in a bag and to chose my seat.
It's a little confusing. I'm just trying to check my bags. It's frustrating to do so.
Good so far, helpful and offered the most valuable choice with lots of options.
User friendly and great terms! Was easy to navigate the site and choose from the numerous options and flights available…
The search and booking process was very easy and straight forward the platform is user friendly
Was Very easy to book our flights. Will suggest friends and family to use cheapoair for any travels plans.
They are really reasonable and fast and excellent in dealing with customers
My credit card was declined from Australia. Cheapoair has been helpful in trying to resolve the issue. The online IT systems however, should detect where the payment is coming from and where the flights are originating from and charge in the correct currency to avoid these issues which are time consuming to resolve.
Great price, good assistant and a quickly responding.
Not real happy with extra info. Not computer savvy.
Nice very easy and quick, would recommend to everyone
User friendly with reminders on possible mistakes or options.
A bit confusing. I am seeing a $647.67 charge that I do not understand. I am supposed to get a call by tomorrow with some information.
Great Savings Easy to use app and excellent customer service too
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members