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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great prices and excellent service. Thank you! I've used this service in the last 4 years and have been very satisfied.
Good ofert, variedad de vuelos para elejir,precio,horarios
Price was changed in the time i was booking. Went up $100 dollars. Was not happy as I checked other sites after I booked. They were cheaper.
Good to choice and I want to be with the app again. I love to be continue with cheapoair
Great choices of airlines and very good dates and times to choose.
Courteous and knowledgeable agent who took the necessary time to solve the problem encountered
Their customers representatives are very professionals and helpful! Whenever I wanna book a flight, my number one is always CHEAPOAIR! Kayak. Orbitz, Expedia,...you name it! Cheapoair is my preference!
Have never booked a flight on line, this was easy, thank you.
Sistema amigable, recomendable, esperemos todo se de como lo plantean
As good as needed. Having to force me to complete a survey though in order to confirm my order will drive me not to use you again though!
Was good but still need to focus on help service
Thanks
Keep it up
Had a good experience at a previous time. Very easy to use. Ty.
I have been contacted twice since i completed my booking, when i book a flight i dont want to be stressed out by people contacting me telling me they couldnt reserve my already paid for and reserved seats, or some other kind of scammy crap trying to sell me insurance and other products
The ticket prices are not discounted as i saw the same price on multiple websites so its not worth the extra hassle
Appreciate the feedback, sorry for your inconvenience.
My experience with this site is welcoming. I enjoy the idea of having cheaper options
I had a credit at Cheap-O Air from a previous flight. I went to apply it to a current flight and was told that it had been forfeited. Very not happy about losing that money.
Good response. Good rates. Customer service is also good. Never have any issues so far.
Great service and easy booking. Love this company! Thank you
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We see that you booked this in September and it is now November you never called us to see about a price match, or even to request a cancellation so you could book on another website. You have 24 hours in which to reach out to us with screen shots of a lower fare available on one of our competitor websites. You also had 24 hours to call us back and cancel for a full refund.