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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Seat selection should NOT cost anything! Although it's not you, Fronter Airline charging $74 for a carry-on bag is outrageous. This just confirms why I don't fly very often..
I can't just quickly change things without someone on the other end trying to make me purchase more items. I do not appreciate the sales tactics of this company. I was called no less than 7 times, SEVEN, after I booked my flights and then when I had to cancel my car I was given more sales tactics.
A little confusing, your upgrade was supposed include a seat and carry on and i had to pay for both.
Ok just didn't receive a return flight when my plane got changed to another airport and I had to book again to return home
Easy to use. The search for a flight proved easier than I expected
Great experience and super easy to book. Great price for hotel and flight. Great first user experience!
So far your site has been very easy to navigate, and I needed to book a flight quickly.
Customer Service is excellent. Booking online is fast, secure and easy.
It was easy and fast, and always find good deals, thanks CheapOair
A little confusing...but made it through.I had some trouble navigating the sight, bag charges seat assignment etc.
Makes easier to book our trip, we like to enjoy and in this way start great
Easy to use online and able to provide options of different coverages
It was fast this page is very easy to follow.
Hopefully the travel is as this procedure
Easy and fast booking. Better than using an agent! I will recommend to friends and families.
I always use cheapOair for my deals
They are professional and good customer service. Thanks cheapOair
Very efficient, and keeps me updated about coming trips. Yay
Would like to extend my heartfelt gratitude to CheapOair for the exceptional service provided in booking my flight to Colombia. The process was smooth and hassle-free, and the customer support was outstanding, ensuring all my needs and preferences were met. Your dedication to providing excellent travel experiences is truly commendable. Thank you for making my travel arrangements so easy and efficient. I look forward to using your services again in the future!
Great… I called Cheapoair customer service & they answered all the questions I had. Prompt & courteous!
Good services and fast I am very thankful always keep it up same like
Good to help everyone for travel
Now I need to know why the didn't send me my receipt information
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members