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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I think I was charged twice for checking the suitcase. It was not cheap in the least.
I like the service have provided, price is great quick and excellent.
Good options and simple to choose needs on your website
Great...
This is a user friendly site with great prices and many options. I booked a flight and hotel together and saved a lot of money.
The agent was extremely helpful in booking my hotel room. In addition, she payed attention to details. Thanks
Excellent and found it very simple to book tickets and no issues with payment
Cheap and a lot of flight choice.easy to book.love it even more
Not easy got my name wrong it's a hard to use your web site not great
Good communication and flexibility.
Excellent experience
WONT LET ME PAY FOR A BAG I want to TAKE ON FLIGHT, it didn't show anywhere that it is included on ticket price
Easy and straight forward directions and prompts. Add-on offers are plainly available.
Thank you for the good work, it was awesome, I'm happy for the the good quality of service
Wonderful application I really enjoyed this application.
So, I get a call right away from some foreign guy who I cant understand. I kept saying, I dont understand you. He was trying to sell me something, I think. He was very annoying.
Good services and the agents know their job and always available 24/7
Good deals for travels and easy to navigate to search for flights
Excelente, he hecho otros viajes anteriores y todo ha resultado bien solo hoy no me sale en mis viajes, el actual gracias
Professional staff that make the whole process looks quick and easy.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
If you missed it during the booking process, you now will need to go to the airline website and log into your booking and add it now. Use the airline confirmation code not the Cheapoair one.