CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was able to find flight at short notice and at a cheap price
Love the experience with your company. This is my 1st time booking online and feel very confident of this company
I am very satisfied with my experience on CheapFlight. I found very fast the flight I was looking for.
Had an excellent experience. This was my first purchase.
I will recommend my friends to book flights with cheap Flights in the future
For now very good, I hope finally all will be oK and we can enjoy the vacation.
I don't like pressure to review. Otherwise it's adequate service dep
Overall good experience but I got charged twice for a ticket I called customer service which We had a little bit up trouble understanding each other but was able to get a refund for the ticket I didn't buy :)
Easy to book and good prices. I was able to use my credit card that was not issued in The United States that others websites didn't take.
Easy to use. User friendly. Also so cheap tickets!
Overall it was very disturbing having to phone someone about the flight and then not know if it was booked or not. Yes the price is good but I will not use it again because of all the questions. Sorry.
Booking was easy, but would love to have more definitive information about baggage. Flights showed 2 checked bags and 1 carry on were free, however booking shows "additional baggage fees may apply"? Would like to know exact fees, if any, when I book the flight.
Everything was ok with the information. All the flights were good it made me feel pretty good about the web site. This will be my first time trying out with the web site. The reviews were good as well.
Great experience... fast response... very satisfactory and reliable website
Thanks
Enrique
Plant City FL *******
Booking was quite easy and simple hassle free... prices were cheaper... customer service was prompt
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members