Cheap CaribbeanReviews 218

Bought a package deal and had to change itinerary name and they charged me an extra $600. NEVER AGAIN!

This app is so easy to use and very affordable. This will be my second out of the country trip that I booked through cheap Caribbean. I didn't have any issues the first time. Hoping for the same experience. I also shopped around be finalizing my vacation. The most affordable for the same that others are offering.

This is my second vacation I am taking and I have been using Cheap Caribbean I got great deals with them and i love it!

We booked a trip to Aruba through this site. They advertised FREE BREAKFAST at hotel as promotion and failed to honor it. Despite me showing screenshots. They are useless. They then said it was based on availability—- then don't advertise something you can't offer! Total let down.

Always used cheap Caribbean to book my vacations and love the easiness and discounts to make your reservations.

Worst customer support ever! For our trip from Dallas to Cancun, they booked us on Sun Country Airline where our departing flight was cancelled and missed the first day of our vacation. I spent the next few days trying to extend our stay but no luck; they were like No credit, no small refund, no extended stay, nothing! Everyone stay away from this awful company.

This " monopolize company", including Apple vacations, Cheap, Caribbean, and others, selling overprice packages for the resorts that do not provide even decent food and stated entertainment. When I asked for the refund, they promised one amount, but then they gave me just pennies. Go to Expedia. They are more decent.

I booked a flight with travel protection, and decided to add two more days to my trip. I was told it would be better to cancel and use trip credits. Well you can only book through customer service and on their screens the price for my trip was $600 more! So I asked to be booked at a different hotel within the price range I felt confortable with ($720_$750/ per person) only for the guy to book me 1 1/2 hours away from my original destination! So when I called back to change the hotel back to the area where we were flying to they decided to try to jack up the prices and are trying to charge me $900, for a hotel that costs the same price as my original hotel. One agent said $331, then the phone hung up, I called back and now this Jonathan guy is trying to charge me penalties and fees when the first said there was no cancelation fee. Now this guy wants to charge me $100 per person X4 for changesfor a total of $880 because they booked me 1 1/2 hours away from my destination! DO NOT BOOK WITH THIS COMPANY, THIS IS HORRIBLE! I WILL NEVER BOOK WITH CHEAP CARRIBEAN AGAIN AND WILL MAKE SURE TO TELL EVERYONE I KNOW AND EVERY REVIEW STE HOW HORRIBLE THEY ARE!

We are now up to (12) calls to cheap carribean regarding our trip cancellation travel credit. Originally they told us we would get information on our credits in (2) days, then that was changed to a few weeks, then changed to "in the weeks ahead", and now "at the end of the billing cycle". It has now been (2) months since trying to cancel our trip. They have charged us a $200 penalty for canceling along with $300 cancelation fee from the hotel and won't give us our remaining credit. We get responses from their "social team" regarding our complaints, but they only blow more smoke telling us again to wait ever longer. We are now looking into what legal action is available to us.

I gave it 5, I know some of you won't be agreeing with me,
But keep this in mind, nobody can make happy everybody, us, the people who is booking thru any apps or websites, when you do it, do your homework, also do the best out of it wherever you go, look at the bright side and enjoy the place you booked, nobody's perfect so don't expect to be perfect. This is my second time using this site and... do they have flaws, YES, they do,but don't we all have it?
My start are based on my experience with booking a vacation, my wife didn't check correctly the dates on her passport and I haven't got travel insurance protection, so I had to call the customer service and see what they can do for me, and guess what, the 1st time I did had to deal with a guy who didn't care what happened or wanted to listen to my problems and needs, but hey, I gave it another try out a few days later on and I did found a very nice lady that had the willingness and patience to help me and to listen to my problems and needs, and YES, she did helped me out. But also try to keep in mind that US as of clients must be nice with them and find a common ground and work it out. I think I said way to much, but this is my honest opinion.
To all of you reading this have a blessed day and blessed vacation.

We exclusively use cheap caribbean, for booking trips. We appreciate that recognize healthcare workers, and we have used that discount many times. We just booked a trip to jamaica, for October, i always look at prices. Every trip cheap caribbean is cheaper, than even using my American airlines vacation discounts. A few years ago we had a resort that sustained a fire, and Cheap caribbean guided us through switching resorts, for s seamless travel with no extra costs.

DO NOT RISK YOUR MONEY!
I booked my trip, no details from the hotel, just the fly. I called to anticipate one day; I paid the difference. When we get to the airport, Cheapcaribbean did not submit the payment to Frontier. We couldn't fly. No refunds at all. I rebooked the fly with Frontier directly for next day. They mistakenly called Frontier and cancelled my fly AGAIN. I couldn't get a hold of them from the airport. It ruined my planned vacation and my kid's illusions. TERRIBLE EXPERIENCE.

Cheap Caribbean web site is very easy to surf and book a vacation. Prices are very competitive. We have booked thru their site many times. No problems with Cheap Caribbean. Service has been top notch.

Nota big issue with my reservation.It was trying to find a decent flight with a shorter layover. Once I finally did, the flight went up $150 for each person.Flight prices vary. Other than that, hotel prices stayed. I booked anyway. Its just what it is now!

Used Cheap Caribbean twice, no problems at all.
If you have questions you can call their friendly costumer service any time.
Easy and affordable.

This is my second time using cheap Caribbean, And I have to say my experience both times so far have been nothing but absolutely amazing! I got the greatest deals. I can possibly get after searching for a month They are #1 in my book. I will be traveling to Cancun in September for an all inclusive adult only vacation

I purchased the cheapCaribbean.com travel insurance plus. When I tried to use the insurance all I got from their operators was lies and misinformation. They tried to lie what was in the contract and then changed their stories when I read the contract to them. This happened over and over. They wanted me to pay to change my reservation even though that's what the insurance is for. 9400 dollar vacation plus 672 for the insurance and they wanted me to pay to change even though the contract states changes are allowed with the insurance. I feel robbed and they done have a real claims site. You can only call their *******322 number that is a call center in Mexico. No hello what's so ever. I've emailed them and sent them a comment through their website and I've heard nothing. Total farce and a breach of contract.