Challenge Coins has a rating of 4.9 stars from 1,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience, and final product. Challenge Coins ranks 1st among Coins sites.
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This was our first order for making a coin, so there were a lot of learning curves on my part. It was very easy working with Michele. She was prompt to respond and made the process quick. We are under a very short delivery time and most the other coin providers could not make our deadline. We will wait to see what happens as today we just ordered. We had made 7 proofs before getting where we wanted. Mostly because we did not know what all could be done.
We just took it to try to get it on time! 50 percent what we wanted. The picture while not perfect would work without some artificial design by a " artificial artist "
This was our first order for making a coin, so there were a lot of learning curves on my part. It was very easy working with Michele. She was prompt to respond and made the process quick. We are under a very short delivery time and most the other coin providers could not make our deadline. We will wait to see what happens as today we just ordered. We had made 7 proofs before getting where we wanted. Mostly because we did not know what all could be done.
I've worked with many coin companies over the years in designing my coins for different army units. Challenge coins is exceptional in turning your idea into an accurate and true to form design that represents the vision you are going after. I would certainly recommend them to anyone in the military or law enforcement communities to use them.
This was a re-order for coins we ordered about 5 year ago. We could not find our files in house, but not to worry! One call and they were able to quickly find our information, process a minor change and get our order placed in only a few hours. Thank you for fast friendly service!
Was able to call with a prior quote and have all my questions answered, easy and quick process.
We just took it to try to get it on time! 50 percent what we wanted. The picture while not perfect would work without some artificial design by a " artificial artist "
I have been using Challenge Coins LTD to mint a new challenge coin every year for the past ~7-8 years and the process (including both sales and design) is always smooth and seamless (even through the plandemic). Product quality is consistently excellent, and I am a perfectionist (in other words, I have zero tolerance for mistakes [and there are none in this review...]). Beautiful coins, top quality, never a defect. Great experience and product. Highly recommend.
I have ordered coins from you guys several times, and your customer service, details, and professionalism blew me away!
Thank you!
Michelle was outstanding in her customer service and was patient with the many changes we made through the process. This was our second challenge coin that we purchased and we have been pleased with the final product. Everyone that has received a challenge coin- absolutely loves them.
Thanks for the outstanding customer support and quick response to our order. We will definately order again.
Excellent service a quality.
So good that I reordered another 100 coins. Super fast production and shipping. These will be my coin people from now on.
Design team and customer service was great! The whole process was really easy.
Challenge Coins has the best and quickest customer service. The turnaround on our coin revision was completed within a couple hours. They are always helpful and always fast!
Michelle is polite, respectful and easy to work with. Thanks again for a smooth transaction.
Easy process to order using existing artwork.
Very friendly associate.
Evary thing was easy to do. From the artwork to the bordering and everything in between was simple add easy. Excellent and quick service!
The process of going back and forth to finish the coin artwork worked well and we are excited to see our coins. Always great service and from past experience a quality product.
From Michele taking the phone call, to final production proof being accepted by art department, they are TOTAL PROFESSIONALS! Amazing expierence.
I called and she pulled my previous order up very quick. Once I ordered, she had the proof to me within minutes to approve. This is our third order from them. They are great.
I am a return customer with Challenge Coins. The customer service and professional products are first class!
Everyone was very helpful and very responsive to emails and changes. Designing and ordering could not have been better.
I like how they are so willing to do revisions as we work our way through a coin. We get our new proof very quickly and can easily determine where to go next if it is still not what we envisioned. They are patient with us and quick.
Excellent customer service. Ordering coins is a fast and smooth process.
Got a quote early last year...sent order in this year with incredible fast response!
I enjoyed working the Challenge Coins Limited staff. I was drawn by the price, but appreciated the depth of knowledge staff had about what was possible, even when I asked complicated questions. The design proof process makes it easy to know what you are getting and help avoid miscommunication about how the Challenge Coins will look. I updated the design many times and there was no additional charge or concern about the extra work. I appreciate getting the opportunity to get it right the first time.