This is the first challenge coin our company has ever ordered. I didn't really know what to expect! Challenge Coins LTD made it so easy! They have an amazingly patient staff that didn't mind all of my minute changes. Even when I was afraid I was being a pain they assured me that they wanted me to be happy and not settle for anything less than exactly what I wanted! What great customer service. I can't wait for the coins to be delivered! So excited to see them and give them out to our clients, sponsors, schools and staff! Thank you Challenge Coins for your top shelf service!
Outstanding. Better price and quality than whatever company our police department and fire departments went through and you staff are always outstanding. Trust me, I have told many about your company when they asked as they looked at the old design of our coins. I'm certain I will again with this new design.
The team at Challenge Coins Ltd was great to work with because they were always courteous and helpful as I worked with them through the proof process. They made our vision come to life and then accommodated the changes we needed before finalizing in prep. For the order.
I was on a tight deadline and they pulled it off...very appreciative of the staff making suggestions to speed up my order and make sure they arrived on time. I actually contacted other companies and nobody came close to helping me in the ways this company did - thank you! I will be purchasing from this company again.
Great company to deal with, very professional and super helpful. I ended up making several changes until we got to the finished coin and they were always on top of it and quick to get the prop back. Thank you for a great product!
I can't say enough about the service people took my ideas and create a beautiful coin! The revisions were completed in a timely fashion and ordering could not have been an easier! A couple of clicks and it was done.
I have had an excellent experience with Challenge Coins Ltd. The staff has been responsive and accommodating at every step of the process, from design to delivery. I have already recommended CCL to colleagues and even placed a re-order myself!
Great experience overall and very competitive pricing. Response from beginning to end was quick and professional. I will certainly give them my business again and recommend them to my co-workers for any work they may need done as well. Thanks!
I found Challenge Coins Limited while doing a search for challenge coin producers and am glad that I chose them to work with. From my first contact to finally placing the order, it was like working with my best friend. Victoria was eager to please, well versed in the production and design of the coins, and was extremely helpful in working towards the final design and ordering. Because it involved military elements, they took care of getting approval of the design with the military licensing folks, which is greatly appreciated. I look forward to receiving the coins and know I can use them with pride when I either gift one to a fellow veteran or exchange with a fellow veteran or active duty military member. Without a doubt, talking to Victoria made me feel comfortable that I will be getting a quality product.
The coins have arrived as promised and are perfect... Thank You
I was very nervous about the whole experience because I have never designed a coin before. Thankfully, this team was able to take a pretty poor image I created and render it into exactly what I had in mind, and were very quick to make minor changes for me. From start to finish, very fast process!
Your customer service has infinite patience for a thousand emailed questions, and the person I talked to on the phone when I was ready to place my order (Victoria), was so kind and was able to pull up my information with no issues whatsoever. She and the rest of the customer service team was so incredibly helpful and made me feel comfortable with our choice to order our challenge coins from this company. Now I know what to expect the next time we order. Thank you!
The design and order process was flawless. The artwork I requested was correct on the first go around and my questions were answered promptly. Super simple. We are looking forward to receiving our finished product!
Had previous artwork from 3 years earlier, applied changes requested, and sent proof right away. Edited quickly and provided new proof timely! Ease of ordering and customer service will bring us back, and advise others.
I was on a tight deadline and my representative Richard was 100% honest with me that the order did not have enough time to be produced by my deadline. I placed the order anyway knowing we could use our challenge coins elsewhere...it is that kind of honesty that will keep me coming back to Challenge Coins Limited. Thanks again Rich...the coins are fabulous!
The whole experience was great, the customer rep was knowledgeable on all my crazy questions. The final product was incredible, better than I expected.
I'm really glad you had a clause to proof read the image proof...even after looking at it several times and being distracted by the pretty image...spelling errors do occur. The customer rep make a fast fix with a gracious apology.
My whole group was very impressed with the final product. Thank you for the pleasant experience.
I had a wonderful experience ordering my coins from this company. They came out beautiful and I can't wait to give them out as gifts at Christmas! Amazing customer service and amazing product quality! Thank you, Challenge Coins Ltd.!
I showed the art department a very rough idea of what I had in mind, and they designed a coin far better than I could have imagined. Thanks to the Team and especially Richard! Will definitely recommend this company.
This is the second in a series of coins for a secret society book series. Time of delivery, customer service, and especially the final product have all been outstanding. People are bowled over by these coins. The artists at your company bring a whole new dimension to the design in creating the cast. Well done!
I emailed my ideal and they sent back a proof that was amazing. Once I confirmed the design they said it would be here in two weeks! The service so far was incredible. Can't wait to see the coin in person. Will definitely do more business in the future
Using the photos and sketches provided, the artist created exactly what was desired for both sides of the coin.
The worker I worked with primarily by phone was Victoria, and she did an excellent job. I found her to be very helpful, courteous, and pleasant to work with.
Your prices and delivery times are very competitive, which is a good thing.
Overall, defining the coin, viewing the proofs and placing the order was a very easy and good experience.
Overview
Challenge Coins has a rating of 4.9 stars from 587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, design team and quick response. Challenge Coins ranks 68th among Coins sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members