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CertifiKidReviews 5,534

4.7

From the business

CertifiKID features exclusive deals for families, at incredible savings! Looking for deals from local businesses like My Gym, the Washington Nationals, Butler's Orchard, and Urban Pirates? We've got them! We also feature great deals from independent fa...


certifikid.com
Bethesda, Maryland, United States
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CertifiKid Reviews Summary

The company has garnered a positive reputation for providing a user-friendly platform that offers excellent deals on children's activities and events, leading to high customer satisfaction. Many users appreciate the variety of options available and the ease of the purchasing process. However, there are some recurring concerns regarding technical issues, such as difficulties with account management and payment processing. Despite these challenges, the overall sentiment remains favorable, with customers expressing enthusiasm for the service and a desire for improvements in the mobile experience and website functionality.

This summary is generated by AI, based on text from customer reviews

service
9
value
7
shipping
4
returns
5
quality
9
This company responds to reviews on average within 3 days
New Mexico
1 review
0 helpful votes
Follow Lindsay D.
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Love the deals!
October 3, 2018

Great deals on local and out of state activities, classes and getaways! Easy to use website that is always being updated with new deals. Admin responds quickly to any questions or concerns.

Date of experience: October 3, 2018
1 review
12 helpful votes
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I found out about Certifikid from a mom in my moms group when my son was only 6 months old. He's 5.5 now and we have had so many wonderful experiences because of the awesome deals on Certifikid! We've gone apple picking, Leesburg Animal Park, My Gym camp, Gymboree classes, Scramble, National harbor, and Port Discovery museum to name just a few of the highlights! We've not only been able to save a ton of money but we've gotten to experience new and exciting things I might never have found out about because of Certifikid! It's the ideal "groupon" site for parents!

Date of experience: October 3, 2018
District of Columbia
1 review
12 helpful votes
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My family has been using Certifikid for the past three years to get great ideas and deals for fun things to do with the kids. We've gone to pumpkin patches, shows, sporting events, museums and more for much less money than we would have paid otherwise. We have also found so many fun places we wouldn't have otherwise known about! We have made so many amazing memories thanks to deals we have bought on Certifikid. We love the site and recommend it to everyone!

Date of experience: October 3, 2018
District of Columbia
1 review
0 helpful votes
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It's amazing!
October 3, 2018

I have use CertifiKID multiple times to take my family to various places at an affordable price. It's great and simple to use.

Date of experience: October 3, 2018
Maryland
1 review
11 helpful votes
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CertifiKID is an incredible resource for families - they have allowed my family the chance to explore our area in ways I never thought possible! From pirate ship cruises to Climb Zone offers, summer camp deals to affordable theatrical productions at the Kennedy Center and beyond, my family always finds fun and exciting things to do thanks to CertifiKID!

Date of experience: October 3, 2018
Delaware
1 review
0 helpful votes
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Sourced, quality deals
October 3, 2018

Unlike other deal sites that have an overwhelming number of items to search through, the deals on certifkid are sourced and quality deals for families. I have saved a ton on getaways and camping trips for the family! And am also exposed to new and fun places for my fam.

Date of experience: October 3, 2018
Virginia
1 review
0 helpful votes
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Awesome!
October 2, 2018

I have been using CertifiKid for years now! Absolutely love the deals you find and they are all in one place, no going to multiple sites! I have purchased deals as gifts for my family, friends and coworkers. Always a new fun adventure to find.

Date of experience: October 2, 2018
Virginia
1 review
0 helpful votes
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Every time that my family and I want to do an activity or getaway, I always check my local Certifikid website. They always have such great offerings and deals, and I am never disappointed. I would definitely recommend checking them out. You will totally save money and have lots of fun activities to choose from for your friends and family!

Date of experience: October 2, 2018
Virginia
1 review
1 helpful vote
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We like this company because you can get great deals just follow the instructions and dates it's easy.

Date of experience: October 2, 2018
Maryland
1 review
10 helpful votes
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I have used Certifikid deals for so many activities for my kids in the Washington DC/Baltimore metro areas. We have discovered classes, vacation spots and activities and gotten to try them out with discount admissions! We have also really appreciated their discounts to sporting events and seasonal events like pumpkin picking or seasonal light shows. It's a great resource for families!

Date of experience: October 2, 2018
Virginia
1 review
0 helpful votes
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I've been using CertifiKID for over 2 years and always had a seamless easy experience in purchasing and redeeming deal vouchers. They have so many more deals than other similar sites. The site is very user friendly and I've saved my family so much money by purchasing vouchers through CertifiKID. Not to mention all the priceless family memories we have been able to create!

Date of experience: October 2, 2018
New York
1 review
13 helpful votes
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I am a single mother of 2 minions who love doing new and exciting things. On a single parent budget that can be pretty hard. I discovered Certifikid around 2015 and it's been a godsend. I have snagged so many deals that help me create beautiful memories with my minions. Interactions with the staff and even the Mom squad have always been so pleasant. I love being apart of this community and sharing it with other moms who enjoy it as much as I do.

Date of experience: October 2, 2018
Maryland
1 review
1 helpful vote
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I purchased a summer camp deal from Certifikid and found out that the vendor went bankrupt at 5:30pm the week before my daughter was to begin. Vendor wasn't replying to messages. Wrote an email to CertifiKID at 6:30pm (after business hours) explaining the ordeal, asking for a full refund, included the voucher number as well as the confirmation email from the vendor listing the camp dates for the following week. I expected them to follow up with me the next morning. Imagine my surprise when I woke the next morning to see that CertifiKID had refunded me the full $320 I spent on the voucher at 11:30pm the night before! That's good customer service. Anyone who had paid for the same camp directly through the vendor probably lost all their money. I'm grateful we didn't.

Date of experience: July 18, 2017
New York
2 reviews
21 helpful votes
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I purchased $25 for TWO SNOW TUBING Tickets for Montage Resort. The voucher stated that it expires on March 31,2017. I went there over the weekend and the resort was still open. However, they closed the tubing early when we got there. I spoke with the GM there and they told they cant refund me since I bought it from a third party, which was Certifikid. I emailed them and they replied "We have spoken to the vendor regarding the early closure and they will honor your voucher for next season so you may use it then once they reopen". Unfortunately, we do not have the means to go back and forth easily when the place is 4hrs away! Nor we plan to go there ever again after this experience. I emailed the vendor asking for refund to no avail. Even though its a small amount, my hard earned did not deserve to be cheated on. Their customer service just keeps dodging and not helpful at all. Buyers beware of this merchant!

Date of experience: March 20, 2017
Maryland
1 review
21 helpful votes
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Certifikid does not clearly advertise deals with all details and then when you the consumer realizes that the deals are shams, they tell you they have a 5 day return policy and basically they look forward to your continued business. I bought a birthday deal for my sons 3rd birthday at Monkey Joes. As it is similar to BounceU we assumed when it said private party room it would be like our parties before. Not at all! It is open to ALL during our party! So, my 3 year old could be having their party at the same exact time as a slew of 12 year olds with no rotation or barriers etc. This is unsafe and was not at all clearly advertised by Monkey Joes nor certifikid who publicized it. Stear clear of this company! They don't care about their customers and do not vet the experiences that they aimlessly promote. STEAR CLEAR OF CERTIFIKID!

Date of experience: December 5, 2016
Virginia
1 review
15 helpful votes
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Terrible!
February 27, 2016

I don't write reviews, but I had to for this company. I was advised to use this site to purchase tickets for an event my daughter was performing in, and while on this site I looked at other things Certifikid promoted. I saw an offer for a make-your-own jewelry company where you send in your child's artwork and it is turned into a piece of wearable jewelry and sent back. I purchased 3 of these for $78. However, the coupon was only good for a month and we did not get the artwork into the company in time (our fault, yes). I emailed customer service if we could at least use the amount we paid for the voucher towards the price of the items but never heard back from Certifikid, basically rendering it worthless. At least with past Living Social or Groupon sites, if the voucher expires you are allowed to use the paid amount towards a purchase (the non-promotional value). I won't be using this site again.

Date of experience: February 27, 2016
Georgia
1 review
0 helpful votes
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Overall great experience
October 11, 2015

We purchased a family ticket pack to attend a lego exhibit at almost 50% discount over the door price. The online purchase with CertifiKid went smooth and the voucher was accepted at the event without problems. Overall a great experience!

Date of experience: October 11, 2015
District of Columbia
1 review
6 helpful votes
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Won’t buy any coupon from this website anymore. I only got one coupon but they charged me twice. I did send emails to claim the money. They asked me to check this and check that. And still they didn’t want to refund me. Their system has problems but why waste my time on making so many excuses? Very annoying.

Date of experience: August 27, 2013
Maryland
1 review
16 helpful votes
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This is a really disgusting place. I bought the deal at xtreme and acro gym party place. When I went to the place and tried to set up a birthday appointment. I was shocked by the place. It's so old and shabby. Not sure how they can be a birthday party place. I want to get refund. But they refused. I will tell anyone just to stay away with this disgusting website. ( Certifikid.com.)

Date of experience: May 16, 2013
Maryland
1 review
17 helpful votes
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I had a problem with a certifikid purchase of a karate place. I purchased the gift certificate when it was available in November/December and finally had a chance to use it on Wednesday, January 9. The place itself was unkempt and dirty. Not sure the last time the toys were sanitized. Bathroom was also unclean and I didn't want my children using it but I had no choice. The lessons itself were not even worth the discounted price as my children were distracted by all the chaos around it. I submitted a request to certifikid about my experience and that I wanted a refund. I received a response that it was the past their 5-day window refund so they were unable to refund my money. I can't support/trust a company like certifikid if they can't stand by the companies they highlight, do their due diligence and refund dissatisfied customers.

Date of experience: January 11, 2013