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I purchased a summer camp deal from Certifikid and found out that the vendor went bankrupt at 5:30pm the week before my daughter was to begin. Vendor wasn't replying to messages. Wrote an email to CertifiKID at 6:30pm (after business hours) explaining the ordeal, asking for a full refund, included the voucher number as well as the confirmation email from the vendor listing the camp dates for the following week. I expected them to follow up with me the next morning. Imagine my surprise when I woke the next morning to see that CertifiKID had refunded me the full $320 I spent on the voucher at 11:30pm the night before! That's good customer service. Anyone who had paid for the same camp directly through the vendor probably lost all their money. I'm grateful we didn't.
Tip for consumers:
Make sure you read the fine print of the deal before you purchase. Also, it's odd that people are negging CertifiKID for issues that they have with the vendor--you can go directly to the vendor's website or call them to confirm details (closing times, etc.) BEFORE you purchase a voucher.
Betty G.'s review of CertifiKid earned a Very Helpful vote
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