Kathleen L.

I had a problem with a certifikid purchase of a karate place. I purchased the gift certificate when it was available in November/December and finally had a chance to use it on Wednesday, January 9. The place itself was unkempt and dirty. Not sure the last time the toys were sanitized. Bathroom was also unclean and I didn't want my children using it but I had no choice. The lessons itself were not even worth the discounted price as my children were distracted by all the chaos around it. I submitted a request to certifikid about my experience and that I wanted a refund. I received a response that it was the past their 5-day window refund so they were unable to refund my money. I can't support/trust a company like certifikid if they can't stand by the companies they highlight, do their due diligence and refund dissatisfied customers.