Sent a bottle of bourbon to my brother for Christmas. It showed up before Christmas, brother loves it. Thanks!
All was good, but took a bit longer to ship than I expected. I thought since it was all east coast it would be 2-4 days max but took 10 days.
My husband Loves his Gin advent Calendar. He comes home at night, and can't wait to try the days new Gin.
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Hi,
I am pleased with the ordering experience and the support i received from Cask Cartel.
I was initially concerned as i did not hear about any status of the order for about 10 days. So, i opened a ticket with Cask Cartel. The team provided me with more information about the order and eventually send me a personal follow up with the shipment tracking #.
I am pleased with the experience and the support i have received from Cask Cartel when i reached out about the issue.
Thanks,
Nicolas
Wife loves the bottle delivery took longer then expected but they still got it here
Everything delivered as advertised and in perfect condition
All very tasty whiskeys. We love these and will look to buy from this website again.
Little bit of a problem with the delivery and transit but worked out all good
Well-done! Delivered as a gift for a friend. Good job.
The receiver will love it, always a nice experience with you
2 bottles of Bond Stone bourbon delivered successfully
Very good packaging and product was in good shape I would purchase the same one again
I didn't receive my items until almost three weeks later, making it worthless as a Christmas gift
Great bottle & wonderful tequila! Bought this as a gift for my friend's 60th birthday. Absolutely made his day. Thank you!
Exactly what i paid for. I am pleased. Not my first order not my last
I waited a little over a week after placing my order without hearing any updates. I followed up asking about order timing and I was provided with tracking info the same day. Ultimately the bottle arrived in great shape, so no complaints there. I just would've appreciated better communication in between since it was an expensive bottle already and I paid a higher price at Cask Cartel than other sites had listed because I trusted their claim that they could find bottles that other sites might not actually have in stock. I am not unhappy overall, but I'm left wondering if I could've paid less and received my order sooner from a competing site.
Overview
Cask Cartel has a rating of 4.2 stars from 981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 11th among Food & Drink sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members