I received what I ordered in a timely manner and the package was delivered and the shipping method (product protection) was fantastic.
It was easy to order…… delivery time was quick…. The product was extremely well wrapped to prevent breakage
Thank you for sharing this feedback with us! Welcome to the Cask Cartel Family! :)
I like the ease of finding what I want and completing the order. The product arrives in short order and is always wonderful.
We appreciate the feedback! Thank you for the five-star review!
Found a hard to find bottle for a friend. Shipping was a little over the top but got a special gift for a friend.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Cask Cartel made my first buying experience with them absolutely seamless. Will definitely use again.
Thank you so much for sharing! We appreciate the feedback!
After waiting for almost a month my order came in and it was the wrong items I ordered a 12 yr zaya rum and they sent me a 16 yr
We appreciate the candid feedback! Our Customer Service team is able to assist you in rectifying this matter. Please reach out to hello@caskcartel.com
Took way too long from order to delivery Took way too long from order to delivery Took way too long from order to delivery
We are so sorry to hear that delivery was not in the time frame that was anticpated. Rest assured, our retailers are working hard to ensure all orders are shipped out as soon as possible! We appreciate your business.
Rang the bell and left it. Never had to sign which could be a good thing or bad if a minor had gotten ahold of it..
Thank you for sharing! We are so sorry to hear that the carrier did not deliver the shipment appropriately and will advise our fulfillment team to investigate this matter.
Product is amazing! Quick delivery and great customer service! Definitely had a much more positive outcome this time!
Thank you so much for sharing!
This was the first time I've had moonshine. Let me tell ya that stuff is FIRE! Order arrived quick and very well packaged.
Thank you for sharing!
Very easy ordering will definitely order again lot of choices to choose from. Really enjoy browsing through your web site
We appreciate the feedback! Thank you for the five-star review!
Ordering was easy. Getting the product took a while and didn't have any updates until it finally shipped.
We appreciate the feedback and thank you for your business! We are so sorry to hear that the delivery was longer then anticipated!
Easy to order, top shelf merchandise. Fast efficient delivery very dependable thank you all at Cask Cartel.
We appreciate the feedback and five-star rating! Thank you for being a valued customer!
Very satisfactory, timely and well received. When original package was damage / lost, insurance option quickly replaced the items.
We appreciate the feedback and are so sorry to hear that your original package was damaged/lost! However, we are happy to hear that you received your replacement in a timely fashion. Thank you for being a valued customer to CaskCartel.com.
Although shipping was a little slow. I guess it should be expected around the Holiday season. Over all would purchase again
Thank you for sharing!
Order arrived faster then I expected. Was happy with the overall experience and will be ordering again.
Thank you for sharing!
It took forever to get the shipment. Communication was limited and WAY overpriced. I'll never order from this site again
We are so sorry to hear that you were not satisfied with your CaskCartel.com experience. Our fulfillment team tries to offer the best pricing and fastest delivery possible. Unfortunately, in the Spirits industry, there are many distributor and carrier delays that can affect the fulfillment of orders placed. For this, we truly apologize.
This is our 4th or 5th Cask Cartel order. As usual they delivered everything just fine. I will use them again whenever we want to send something.
Thank you for sharing! We appreciate the feedback.
Great experience except one glass arrived broken. The delivery was fairly speedy. I will order from this company again.
We are so sorry to hear that a broken glass arrived with your shipment. Please reach out to our Customer Service Team at hello@caskcartel.com to have this matter resolved.
It was difficult trying to track shipment. Items were as described and packaged beautifully. A little pricey.
Thank you for sharing! We appreciate the feedback.
Overview
Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 14th among Food & Drink sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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